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Public Safety Officer

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Advocate Health Care

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Location:
United States , Winston Salem

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Category:

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Contract Type:
Not provided

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Salary:

19.80 - 29.70 USD / Hour

Job Description:

Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.

Job Responsibility:

  • Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training
  • Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor
  • Performs routine responsibilities during interior and exterior patrols to ensure safety and security
  • Assists team members, patients, and visitors by providing information, directions, and physical help
  • Prevents, responds to, and investigates workplace violence
  • Serves as a primary resource for de-escalation, utilizing use of force when necessary
  • Performs key responsibilities to plan, prevent, practice, and respond to emergencies
  • Responds immediately to emergency and crisis situations
  • Investigates incidents that occur on Advocate Health property and completes timely and accurate reports
  • Performs liaison rounding duties to cultivate close partnerships with all departments and units
  • Liaisons with federal, state, and local law enforcement and first responder agencies
  • Maintains current Department training standards
  • Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance

Requirements:

  • High School Diploma or GED
  • A valid driver's license issued by the Division of Motor Vehicle
  • For North Carolina teammates, an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments
  • Stop the Bleed Certification must be obtained within 1 year of hire date
  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role
What we offer:
  • Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work
  • Generous PTO: Accrual starts at up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters
  • Parental Benefits: Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents
  • Retirement: Up to 7% employer-paid retirement contributions
  • Education Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor's degree and up to $5,000 per year towards a graduate degree
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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