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Advocate Aurora Health Logo Advocate Aurora Health · Public Sector

Public Safety Officer I - Armed

United States, Park Ridge 22.90 - 34.35 USD / Hour · Job Posted February 22, 2026
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Job Description

Registry/PRN - scheduled on-call, as needed, to help fill in for departmental gaps and needs. 3rd shift coverage needed when scheduled ~10pm-6:30am. It's More Than a Job, It's a Calling!

Job Responsibility

  • Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training
  • Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor
  • Complies with and enforces all safety and security rules and regulations
  • Maintains Department uniform and equipment in good repair
  • Performs routine responsibilities during interior and exterior patrols to ensure safety and security
  • Assists team members, patients, and visitors by providing information, directions, and physical help
  • Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning
  • Prevents, responds to, and investigates workplace violence
  • Responds to service calls, such as combative or threatening patients or visitors and team member incidents
  • Serves as a primary resource for de-escalation, utilizing use of force when necessary
  • Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats
  • Responds immediately to emergency and crisis situations
  • physically intervenes in accordance with training to situations that have a potential for injury
  • Investigates incidents that occur on Advocate Health property and completes timely and accurate reports
  • Addresses and escalates complaints to the appropriate leader and provides supporting documentation
  • Performs liaison rounding duties to cultivate close partnerships with all departments and units
  • Delivers security awareness education to team members to leverage their assistance in the overall security of the site
  • Liaisons with federal, state, and local law enforcement and first responder agencies
  • Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices
  • Maintains current Department training standards
  • Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance
  • Utilizes Interview and Interrogation tactics to uncover information about incidents that have occurred
  • Completes patrolling with a community-oriented approach

Requirements

  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment
  • For North Carolina teammates, an Armed Guard License issued by NC Private Protective Services must be obtained within 1 year and maintained
  • NIMS Compliance Certification
  • Firearm Owners Identification (FOID) Card issued by the Illinois State Police OR Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
  • Must meet State of IL Department of Financial and Professional Regulation licensing requirements and able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire
  • Stop the Bleed Certification must be obtained within 1 year of hire date
  • A valid driver’s license issued by the Division of Motor Vehicle
  • Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter
  • Maintains strong awareness of street drugs, gang activity, and human trafficking
  • High school graduate or GED
  • Typically requires 1 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property
  • Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter
  • Illinois team members must have completed State of Illinois 40-hour armed course with semi-automatic pistol endorsement
  • Willingness to carry a department authorized firearm while on duty
  • Required annually to achieve a passing score of 70% or greater on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, un-assisted
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with teammates, visitors, and patients, even if they are verbally aggressive persons
  • Demonstrated experience in quickly assessing dangerous situations and taking appropriate action
  • Demonstrated ability in verbal and written communications
  • Ability to use a computer to document work (e.g. Microsoft Word, Excel, navigating a web page, and database entry)
  • Ability to defend self-and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to physically restrain a person against their will who is non-compliant and committing a criminal act or lacks capacity and is attempting to elope
  • Ability to communicate effectively with people
  • ability to hear radio and telephone communications at both high and low decibels
  • Ability to communicate via radio and telephone with clear diction without impediments
  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally
  • Must be able to push/pull with 35 lbs. of force
  • Must possess the hand strength, dexterity, and ability to safely operate a firearm
  • Must perform all functions of operating, loading/un-loading, breaking down and cleaning a firearm un-assisted and without assist devices
  • Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes

Nice to have

  • Behavioral Threat Assessment knowledge
  • Use of Force Review
  • Crime through environmental design awareness
  • Ability to present material and facilitate meetings

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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