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Public Safety Lead 3rd

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Advocate Health Care

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Location:
United States , West Allis

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Category:
Public Sector

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Contract Type:
Not provided

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Salary:

24.10 - 36.15 USD / Hour
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Job Description:

Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations. Maintains Department uniform and equipment in good repair.

Job Responsibility:

  • Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training
  • Provides front line shift leadership for Public Safety Officer 1 & 2 routine and emergency responsibilities
  • Provides a secure and safe work environment by monitoring officer compliance with policies, procedures, and processes
  • Makes decisions regarding the dispositions of apprehension/arrest cases
  • Rounds on internal customers and attends their meetings to monitor customer satisfaction and service delivery
  • Coordinates emergency response planning and practice with other Departments and Units
  • Performs initial performance coaching and acts as a resource to correct or improve individual performance
  • Serves as the primary internal trainer for the Department
  • Maintains current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser)

Requirements:

  • Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment
  • A valid driver’s license issued by the Division of Motor Vehicle
  • Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)
  • Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter
  • High School Diploma or GED
  • Typically requires 5 years of experience in security or public safety role that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property
  • Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor and quickly assess dangerous situations and taking appropriate action
  • Basic computer skills (Microsoft Word, Excel, navigating a web page, and database entry)
  • Ability to work a flexible scheduling including off-shifts, weekends, and holiday, as necessary
  • Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter
  • Ability to defend self and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to detain a non-cooperative person who is committing a criminal act or fleeing and possess the ability to physically restrain a person against their will
  • Ability to communicate effectively with people
  • ability to hear radio and telephone communications at both high and low decibels
  • Ability to communicate via radio and telephone with clear diction without impediments
  • Must have the ability to interact appropriately with all team members, patients, and visitors, especially under difficult circumstances
  • Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force
  • Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes
  • May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary
  • Operates all equipment necessary to perform the job
  • Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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