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Public Safety Associate

Children's Wisconsin

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Location:
United States , Milwaukee

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

Public Safety Associate is a uniform position responsible for providing support to Public Safety operations at CW facilities.

Job Responsibility:

  • Provide badge access credentialing services
  • Actively greets and engages with guests, visitors to ensure a positive experience
  • Badges and screens visitors according to visitation guidelines
  • Determines the guest’s destination and transportation needs, providing assistance as needed
  • Directs visitors with precise way finding
  • Report suspicious activities
  • Provides support and guidance to visitors during emergency conditions
  • Performing Weapon Screening services at designated locations to prevent weapons and other prohibited property from entering Children’s property

Requirements:

  • Must complete CPR certification – Basic Life Support (BLS) for Healthcare Providers through American Heart Association or American Red Cross within 3 months of hire
  • A high school diploma or GED
  • A minimum of one year customer service experience including conflict management situations
  • Exhibits guiding behaviors that reflect Children’s values and support our mission and vision
  • Basic computer skills in order to utilize equipment and systems (PC software applications, Microsoft Word, Excel Access, CAD, Incident Reporting, Surveillance Systems, Hospital software applications EPIC, etc.
  • Ability to read and write in order to complete required reports and perform various recordkeeping activities
  • Ability to successfully complete department approved Defensive Training for Security (DTS) program
  • Critical thinking skills required to make independent decisions and problem solve in a complex, fast paced environment
  • Excellent customer service, communication, interpersonal, and prioritization skills
  • Ability to work independently or as a team
  • Exudes confidence and finesse in stressful situations-effectively diffusing negativity
  • Interpersonal skills necessary to effectively interact with a variety of hospital employees, patients, and visitors
  • Ability to assess demeanor of internal and external customers
  • Ability to independently troubleshoot and resolve issues within the electronic health record (EHR) transport module and visitor lists
  • Ability to use weapon screening technologies to effectively perform duties and responsibilities

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Parttime
Work Type:
On-site work
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