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Public Safety Associate (PSA) is a uniform position responsible for providing support to Public Safety operations at CW facilities. Duties may include, but limited to, any or all of the following: provide badge access credentialing services; actively greet and engage with guests, and visitors to ensure a positive experience; badge and screen visitors according to visitation guidelines; determine the guest's destination and transportation needs, providing assistance as needed; direct visitors with precise way finding; report suspicious activities; provide support and guidance to visitors during emergency conditions; perform Weapon Screening services at designated locations to prevent weapons and other prohibited property from entering Children's property.
Job Responsibility:
Provide badge access credentialing services
Actively greet and engage with guests and visitors
Badge and screen visitors according to visitation guidelines
Perform Weapon Screening services at designated locations
Build credible relationships with customers
Maintain area in a safe condition during emergency conditions
Maintain current knowledge of CW policy and procedures
Requirements:
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED)
1+ years experience in customer service
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council within 90 days of being hired
Nice to have:
Post high school coursework in criminal justice or equivalent field of study
Experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service