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T-Mobile Logo T-Mobile · Sales

Public Safety Account Executive

United States, Fort Washington 109700.00 - 197800.00 USD / Year · Job Posted April 16, 2026
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Job Description

This role supports and grows accounts in the public safety sector by driving sales and managing customer relationships for first responders. It involves generating sales opportunities, renewing contracts, analyzing accounts, and maintaining accurate data entry and system navigation. The role requires continuous training to maintain product knowledge and meet productivity and sales goals based on defined metrics. Success is measured by achieving sales targets, customer retention, and adherence to ethical and professional standards. The work impacts the organization by delivering public safety solutions and ensuring high standards of service for customers in critical sectors.

Job Responsibility

  • Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries
  • Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively
  • Perform accurate and efficient data entry, system navigation, and independent analysis to support account management
  • Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards
  • Meet or exceed productivity and sales goals through consistent performance monitoring and improvement
  • Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • High School Diploma/GED
  • 2-4 years Experience selling within the Public Safety vertical (Preferred)
  • 2-4 years Experience in the Public Safety industry (Preferred)
  • 2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
  • 2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)
  • CRM and Microsoft Office Proficiency
  • Attention To Detail
  • Communication
  • Presentations
  • Problem Solving
  • Sales Analysis
  • Strong Industry Knowledge
  • Collaborative Teamwork
  • At least 21 years of age
  • Legally authorized to work in the United States

What we offer

  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs
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