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Twilio is looking for a Public Relations and Social Media Intern to join our Global Corporate Communications team. This isn’t just about monitoring feeds—it’s a high-impact role where you’ll dive headfirst into corporate storytelling, media relations, and social media strategy. You will be part of the team helping to craft Twilio's narrative and share how our technology is powering the future of customer engagement.
Job Responsibility:
Monitor daily news coverage to help identify new stories
daily social listening to help Twilio’s corporate channels jump on to social trends or enter into the conversation
Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public
Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement
Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio’s executive profiles and brand authority
Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns
Assist with administrative tasks including scheduling team meetings, and organizing assets and files
Help maintain internal PR databases, track project timelines, and assist with tracking coverage
Support the coordination of PR and social media activities with the broader Marketing org to ensure a consistent global message
Requirements:
Currently pursuing or completed a Bachelor's or Master’s degree in marketing, communications or related field
Interest in Public Relations/ Corporate Communications
Interest in the tech industry, specifically B2B companies
Exceptional written and verbal communication skills
Ability to multitask and thrive in a fast-paced environment
Strong research, critical-thinking, and organization skills
Passion for technology and how it solves real-world problems
Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills
Nice to have:
Familiarity with PR and social media tools (e.g., Muck Rack, Meltwater, Sprout)
Previous experience working with a collaborative team