Public & Labor Senior Account Manager, CVS Health

CVS Health

Location:
United States, Florida

Category:
Sales

Contract Type:
Employment contract

Salary:

60300.00 - 132600.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Achieves individual growth/retention targets and customer satisfaction levels
Creates collaborative partnerships with sales to develop a comprehensive growth strategy for assigned book of business that is aligned with customers objectives, financial position and employee benefit strategy while providing cross-sell opportunities and profitable revenue and growth to Aetna
Executes tactical components of the account teams business plan for each customer
Demonstrates proactive ability to diagnose and fix root cause drivers of service problems
Develops and manages service plans in the most proactive and strategic manner possible, and finds new and innovate ways to show customers the value of the products and services they have purchased
Proactively identifies potential service issues and takes steps to resolve those service issues that arise
Takes the lead on management of the integration of clients and Aetna's internal organizations, with full responsibility for ensuring a smooth installation that will be a building block to gaining the trust of key client personnel
Educates customer on Aetna specific policies, product information, and procedures as well as industry issues and related current topics (e.g., HIPAA, health disparities)

Requirements:

Must be willing to travel for clients located in Florida, and reside in Florida
Must be licensed to sell Life, Health products in the state where you reside. If not currently licensed, this will be required within 60 days of employment effective date and prior to compensation eligibility
5-10+ years sales and/or account management experience
Proven track record of maintaining customer accounts through exceptional service
Must be detail-oriented
Bachelor's degree or equivalent experience

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 02, 2025

Expiration:
October 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Public & Labor Senior Account Manager

CVS Health

Location:United States, Florida

Category:Sales

Contract Type:Employment contract