Job Description:
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Public & Labor Account Executive Location: Arizona (preferred) Segment: Public Sector & Labor (Taft-Hartley, Governmental Entities) Role Overview The Public & Labor Account Executive is responsible for the strategic management and growth of a complex book of public sector and labor clients, including governmental entities and multi-employer trust funds. This role serves as the primary relationship lead—externally with plan sponsors, consultants, and labor leadership, and internally across underwriting, clinical, operations, and compliance partners. Success in this role requires a deep understanding of the unique governance, political, and fiduciary dynamics that influence public entities and labor organizations, paired with the ability to drive high client and member satisfaction while identifying sustainable cost-management opportunities. **In addition to a base salary, this role is also eligible for Sales Incentive Commissions** Key Responsibilities: Client & Relationship Leadership Serve as the senior point of contact for assigned public sector and labor accounts, building trusted relationships with plan sponsors, trustees, union leadership, and consultants. Navigate complex stakeholder environments, including elected officials, boards, labor representatives, and third-party advisors. Proactively anticipate client needs and position solutions that align with budgetary, contractual, and member priorities. Strategic Account Management Lead overall account strategy, including renewals, plan design discussions, and long-term roadmap development. Partner closely with underwriting, analytics, and clinical teams to deliver data-driven insights and actionable recommendations. Ensure contractual adherence and support clients through procurement cycles, RFPs, and governance processes unique to public and labor entities. Cost Management & Value Optimization Identify and advance opportunities to improve affordability through medical and pharmacy cost management, payment integrity, network optimization, and care management strategies. Translate complex financial and utilization data into clear, decision-ready insights for non-technical audiences. Balance cost containment with access, quality, and member experience considerations. Internal Leadership & Collaboration Act as the quarterback across internal teams to ensure seamless service delivery and issue resolution. Advocate for client needs internally while maintaining alignment with organizational priorities, compliance requirements, and risk standards. Support cross-functional initiatives aimed at improving service models, client outcomes, and member satisfaction. Qualifications & Experience: Required Proven success managing complex, high-profile clients in healthcare, insurance, or employee benefits. Strong understanding of public sector and/or labor-sponsored benefit structures, including governance, funding, and regulatory considerations. Demonstrated strength in relationship management, negotiation, and executive-level communication. Ability to synthesize financial, clinical, and operational data into clear strategic recommendations. Health & Life licensed. Preferred Arizona-based with familiarity with state and local public entities, school districts, municipalities, and labor trusts. Experience working with Taft-Hartley plans, governmental plans, or multi-stakeholder benefit environments. Track record of driving high client satisfaction while advancing cost-saving or value-based initiatives. Education Bachelor's degree preferred, or equivalent work experience. What Success Looks Like Trusted advisor status with plan sponsors, trustees, and consultants. Strong retention and growth of assigned book of business. Measurable improvements in client and member satisfaction. Identification and execution of cost-management opportunities that align with client goals and fiduciary responsibilities. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,400.00 - $126,582.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 07/07/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
