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The Digital Tech Program Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
Job Responsibility:
Partner with Lead of the organization and the Portfolio Lead to ensure critical and appropriate topics are presented to the leadership team for awareness, discussion and/or decision making
Assist the Portfolio Lead and Manager with connecting the dots across all the happenings, drive transparency, and foster open and honest dialogue regarding business performance, employee well-being, project updates, and strategic planning
Prepare various executive management presentations and reports to support product/service delivery and decision making
Develop compelling and persuasive presentation materials to communicate organizational results and learnings to senior leadership
Assist in partnering with communications team on strategy, leadership messages, forums, and speaking events
Design and implement lightweight processes that move the organization forward and keep deliverables on time and to the highest quality
Ensure relevant members of the leadership team are prepared for meetings and interactions with external and internal stakeholders
Be open to take on responsibility of high priority special projects which are important, but not necessarily the responsibility of any one team
Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational
Establish cadence of routines to ensure oversight and coordination of large-scale meetings/events such as site visits, town halls, focus groups, extended leadership meetings, and off-sites
Drive and support other key initiatives as they arise and provide business insight to identify opportunities to maximize efficiency including organizational health (span of control, organizational/operational design, etc.)
Helps to determine release goals for a large enterprise portfolio of platform products
Creates a comprehensive user experience for an entire customer domain using various design thinking techniques
For any issues, communicates to Sr. Management
assess the alternatives to resolve issues and builds a plan for resolution
makes recommendations that will meet the goals
Requirements:
10+ years of relevant experience in program management
Strong analytical and quantitative skills
Data driven and results-oriented
Experience in affecting large culture change
Experience leading infrastructure programs
Skilled at working with third party service providers