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Join Citi's Cloud Technology Services (CTS) team to transform Citi technology leveraging game-changing Cloud capabilities to drive agility, efficiency, and innovation. This role plays a pivotal role in shaping and executing public cloud strategy, delivering innovative solutions from cloud-based High Performance Compute platforms to enabling GenAI at scale and payments solutions.
Job Responsibility:
Technical Expertise: hands-on technical contribution within a product team focused on Public Cloud Foundation
Collaborative Development: contribute to team of cloud engineers and full-stack software developers building and deploying solutions
Automation: identify and develop automation initiatives to improve processes related to public cloud services consumption
Cross-Functional Partnership: collaborate with teams across technology landscape to ensure alignment between public cloud initiatives and business goals
Engineering Excellence: contribute to defining and measuring success criteria for service availability and reliability
Compliance Advocacy: ensure adherence to relevant standards, policies, and regulations
Requirements:
6+ years of experience in a dedicated Observability, Monitoring, SRE, or DevOps role with strong focus on building and managing cloud environments
Proven expertise with at least one major cloud provider (AWS or GCP preferred)
Deep understanding of monitoring concepts, metrics collection, log aggregation, and distributed tracing
Extensive experience with architecting and implementing observability platforms and tools (e.g., Prometheus, OpenTelemetry, Fluentbit, OpAMP)
Proficiency in scripting and automation (e.g., Python, Go)
Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation
Strong understanding of containerization technologies (Docker, Kubernetes) and their observability challenges
Excellent problem-solving skills and ability to diagnose complex technical issues across distributed systems
Strong communication and collaboration skills
Bachelor's degree/University degree or equivalent experience
Nice to have:
Experience evaluating complex requirements and rationalizing them into a consistent service offering
Ability to effectively communicate technical concepts to both technical and non-technical audiences
Exceptional teamwork and collaboration with proven ability to effectively contribute within cross-functional team environment
What we offer:
Medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including vacation, sick leave, and paid holidays
discretionary and formulaic incentive and retention awards
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