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The Four Seasons Resort and Residences at The Pearl Qatar is looking for Public Area Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.
Job Responsibility:
Keep the lobby and restrooms neat, clean and well supplied
Spot clean all furniture and keep it in its proper place
Offer assistance to any guest in a courteous and friendly manner
Maintain a neat and clean personal appearance
Maintain all equipment and supplies and use them in a proper manner
Fold towels for restrooms
Respond properly in any hotel emergency or safety situation
Complete any project assigned by management and staff
Fill all wet products in both men's and women's locker rooms daily
Roll bath towels and place on towel credenza and ensure it is replenished through out the day
Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas
Performs floor care. Sweeps and mops floors and stairwells. Seals, waxes, polishes tile, marble and brass. Cleans and shampoos carpet. Vacuums hallways and offices
Removes trash from designated areas and disposes trash in a central area
Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper
Gives assistance to Guest Room Attendants as required
keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times
Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests
Provides genuine hospitality and recognition in the work area. Promotes hotel services and products
Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately
Reports any damages/repairs/maintenance needs
Reports to your managers anything or anyone suspicious and a Health and Safety hazard
Carries out any other cleaning duties as specified by your manager
Works harmoniously and professionally with co-workers and hotel employees
Requirements:
Degree Holder, preferably in hotel & tourism management
1-3 years of experience in related field
Excellent command in English
Arabic is an advantage
What we offer:
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment