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As a Public Area Attendant at 11 Cadogan Gardens and The Chelsea Townhouse - the only Relais & Châteaux properties in London - you are a vital part of the guest experience and the reason our guests return time and time again. Working as part of a close-knit Housekeeping team, you will take pride in maintaining immaculate public spaces throughout the hotel, from early morning through to the evening, ensuring every guest enjoys a welcoming, refined, and memorable environment.
Job Responsibility:
Maintain the highest standards of cleanliness and presentation across all public areas, including lobbies, corridors, staircases, lifts, restrooms, and back-of-house areas
Work efficiently in a busy, fast-paced environment while supporting the wider Housekeeping and Operations teams when required
Ensure service areas are kept clean, organised, and well-stocked throughout the shift
Ensure all areas consistently reflect the luxury standards of the hotel
Requirements:
detail-oriented individual
takes pride in their work
thrives in a fast-paced luxury hospitality environment
strong team player
confident working independently when required
committed to delivering consistency, quality, and excellence at all times
understand that small details make a big difference
take genuine pride in contributing to an outstanding guest journey
demonstrate excellent attention to detail
be proactive in identifying maintenance or safety issues and reporting them promptly
communicate courteously and professionally with guests and colleagues
maintain full awareness of Health & Safety standards and due diligence requirements at all times
What we offer:
Monthly tronc charge
29 days of annual leave, including bank holidays
Regular team gatherings and appreciation events
Complimentary team meals
Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
Exclusive team rates with Relais & Châteaux properties worldwide
Exclusive team rates with London & Regional properties worldwide
Discounts on spa treatments and products
Discounts on all food & beverage offerings, including the Cookery School at Chewton Glen