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Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies 'Live Exquisite'-a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world. As Public Area Attendant, you will play a key role in maintaining the elegance, cleanliness and presentation of the hotel's public spaces, ensuring every guest experiences the exceptional standards synonymous with the St. Regis brand. From the lobby and corridors to guest facilities and back-of-house areas, you will contribute to creating a refined, welcoming and immaculate environment throughout the hotel, bringing a detail-driven and service-focused approach while taking pride in maintaining luxury standards and delivering a seamless guest experience through care, organisation and attention to detail.
Job Responsibility
Clean and maintain all public areas, including lobbies, corridors, restrooms, lifts and guest facilities to the highest standards
Ensure all public spaces remain immaculate, organised and presentation-ready throughout the day
Respond promptly and professionally to guest and operational requests
Replenish amenities and supplies within public areas as required
Remove waste, soiled items and service trays discreetly and efficiently
Support deep cleaning projects and scheduled cleaning tasks as required
Report maintenance issues, damages or safety concerns promptly to management
Maintain housekeeping equipment, storage rooms and cleaning supplies in an organised and safe condition
Follow all health, safety, hygiene and company procedures consistently
Work collaboratively with Housekeeping and operational teams to ensure seamless hotel presentation and guest satisfaction
Uphold professional grooming and luxury service standards at all times
Requirements
Previous cleaning or housekeeping experience, ideally within a luxury hotel environment
Strong attention to detail and commitment to cleanliness and presentation standards
Ability to work efficiently in a fast-paced, high-standards environment
Good organisational skills and the ability to prioritise tasks effectively
Excellent communication and teamwork skills
A proactive mindset, identifying and addressing cleaning or maintenance concerns promptly
Professional presentation and a positive, service-driven attitude
Physical capability to carry out the operational demands of the role
A collaborative approach, supporting the wider Housekeeping and hotel operations teams
What we offer
Competitive salary designed to recognise excellence
Workplace pension
Company sick pay
Additional holiday allowance
Access to BenefitHub's exclusive retail, wellness and travel privileges
Friends & Family preferred rates at Marriott hotels worldwide
Clear pathway for internal promotions and transfers
Cross-department training to refine your craft and broaden your expertise
Expert-led development programmes
Continuous learning through structured programmes
Premium e-learning platform access
Be part of an exclusive pre-opening experience shaping the future of the property
Employee Assistance Programme
Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
Food & Beverage discounts across Marriott properties
Year-round wellbeing initiatives and wellness activities
Award programmes celebrating exceptional performance
The Astor Awards
Distinctive Moments celebration
Long service awards
Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
Vibrant social calendar with team events and engagement activities