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Public Area Attendant

United States, Kohala Coast 27.26 USD / Hour · Job Posted July 13, 2026
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Job Description

The Public Area Attendant is responsible for performing a combination of tasks which maintains the hotel's cleanliness in a clean and orderly manner. The Public Area Attendant is thereby contributing to a pleasant and positive guest experience that will meet established standards of the Fairmont Orchid Hawaii.

Job Responsibility

  • Own lobby and/or public area assigned, on a regular schedule, cleaning, spot sweeping, carpet dusting when necessary, keeping glass doors, mirrors free of fingerprints, and elevators regularly
  • Take initiative to add a personalized experience for the guest
  • Work effectively and contribute positively to a team
  • Maintain all public restrooms, insuring proper cleanliness and supplies
  • Clean all mirrors and glasses
  • inside of windows
  • all vents in assigned areas stock all paper supplies in restrooms and storage closets
  • wipe, clean all marble and tables and dust all surfaces
  • Vacuum carpets including rugs on service landing when needed or applicable
  • Report damage or malfunction in hotel rooms/areas
  • Respond professionally, politely, and efficiently to requests from guests
  • Maintain equipment in a proper state of cleanliness
  • Use hands to lift, carry, or pull objects that may be heavy
  • Maintain excellent grooming and uniform standards
  • Read, understand and follow all department policies

Requirements

  • Warm and caring personality
  • Basic understanding of the English language
  • Ability to anticipate and focus attention on guest needs by being professional and welcoming
  • Lifting requirements up to 25 lbs
  • Carrying of objects weighting up to 50lbs
  • Excellent organizational skills and time management
  • Stooping, kneeling, reaching, standing, walking, bending, twisting, pushing, seeing, hearing, speaking to guests

Nice to have

Previous housekeeping experience is an asset

What we offer

  • Premium preferred provider medical/drug/vision benefits at competitive prices
  • Employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your 'ohana
  • 401(k)/retirement saving plan & matching program
  • 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
  • 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls
  • Travel Program with employee discounts at Accor properties + Friends & Family rates
  • Complimentary meals in our employee dining facility

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