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Pyramid Global Hospitality Logo Pyramid Global Hospitality · Hospitality and Tourism

Public Area Attendant

United States, Roanoke · Job Posted February 20, 2026
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Job Description

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Job Responsibility

  • Engage with guests to ensure their stay is going well
  • Work as a team to accomplish the goal of resort/hotel cleanliness
  • Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
  • Pickup clean linen and refill the par stock of linen on each floor pantry
  • Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
  • Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
  • Clean all public areas in the prescribed manner while following department standard operating procedures
  • Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
  • Always respond in a friendly, helpful manner to guests and other team members.

Requirements

  • Housekeeping experience desirable
  • Neat, pleasant personality
  • Time management skills
  • Ability to work on feet for an extended period
  • Ability to communicate effectively
  • Ability to move, traverse, position self to reach corners on floors and high places
  • observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces
  • operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
  • Lift, carry and position loads of at least 25lbs.

What we offer

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities.
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