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Public Area Attendant

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Four Seasons

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Location:
Mauritius , Beau Champ

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Cleans and services the public areas in hotel including guest areas, offices and staff common areas.

Job Responsibility:

  • Cleans and services the public areas in hotel including guest areas, offices and staff common areas
  • Is directly responsible for the day to day key processes in his/her area of work
  • Assists his/her supervisor in executing the day to day operational requirements
  • Assumes training responsibilities when required
  • Attends all scheduled training sessions
  • Actively offers operational, employee and customer (internal and external) related feedback to management
  • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers
  • Adheres to the hotel's code of conduct and grooming & hygiene standards
  • Is seen as working hands-on, assists colleagues in crunch times
  • Actively participates in briefings and meetings
  • facilitates communication between employees and management
  • Maintains a clean and orderly work area and promotes a safe working environment
  • Performs any cognate duties as and when required
  • Cleans and self-inspects public areas as assigned and in accordance with hotel standards
  • stocks and maintains the linen closet
  • To check, clean and restock all public area restrooms, all lobby areas, the fitness room and the fitness centre
  • Maintain and clean the public washrooms
  • Each washroom to be checked each hour as a minimum
  • Clean all glass doors and mirrors in public areas
  • Possesses a high degree of product knowledge and relevant technical skills
  • Keeps abreast of events in the hotel
  • Provides genuine hospitality and recognition in the work area
  • Promotes hotel services and products
  • Anticipates guest needs and takes ownership of guest concerns and requests
  • acts decisively to ensure guest satisfaction
  • Offers a special service touch when an opportunity is presented
  • Is proficient in the safe handling of all relevant equipment and machinery
  • reports defects and accidents to management immediately
  • Is competent in MSDS (Material Safety Data Sheet) procedures and trained in accident response
  • Attends to guest and internal customers calls and coordinates with concerned departments to ensure timely and efficient service delivery
  • To maintain a high standard of personal appearance – ensuring that your uniform is clean and presentable
  • Hair should be clean and tidy
  • To be responsible for collecting and signing for work sheet and master key at the start of duty
  • Report any loss of key immediately
  • To clean and make up all public areas to the standard required by Four Seasons
  • To be responsible for reporting any malfunctioning equipment
  • To immediately report and hand into Housekeeping Office any guest property found in public areas
  • To carry out any other cleaning duties as specified by your Supervisor
  • To keep Maids Pantries tidy and correctly stocked, and closed at all times when not in use
  • Must ensure working equipment is always clean, tidy and in good working order
  • To report to Supervisor any blankets, bedspreads, valances etc. that need changing
  • To complete deep cleaning of public areas as allocated by Supervisor
  • To report to your Supervisor anything or anyone suspicious
  • To report to the Supervisor anything this may be a Health and Safety hazard
  • To complete accurately the control lists at times as advised by your Supervisor

Requirements:

  • Technical education in Hospitality management is preferred
  • 1 year previous experience in the Housekeeping Departmental 5-star Resort/Hotel
  • Requires reading, writing and oral proficiency in the English and French language
  • Has an eye for detail

Additional Information:

Job Posted:
January 31, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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