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Public Area Attendant - JW Marriott Grosvenor House

United Kingdom, London · Job Posted May 10, 2026
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Job Description

When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived at their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

Job Responsibility

  • Replace guest amenities and supplies in rooms
  • Make beds and fold sheets
  • Remove trash, dirty linens and room service items
  • Greet guests and take care of requests
  • Straighten desk items, furniture and appliances
  • Dust, polish and remove marks from walls and furnishings
  • Vacuum carpets and floor care duties

Requirements

  • A warm, people-oriented demeanour
  • A team-first attitude
  • A gift for paying attention to the smallest details
  • Ability to move and lift up to 25 lbs
  • Standing, sitting or walking for extended periods of time
  • Ensuring a professional demeanor, clear communication and appearance in a clean uniform
  • Complete safety training and certification

What we offer

  • Team-spirited co-workers
  • Encouraging management
  • Wellbeing programs
  • Comprehensive Training and Development program
  • Marriott Discount Card enabling to benefits from hotel room, gift shops and F&B across 130 countries
  • Recognition programs
  • Meals at work
  • Uniform
  • Enrolment of Perks at Work - Access to unlimited deals of retailers and more
  • 20 days holiday increasing with service
  • Cycle to work scheme
  • Pension & Life Assurance
  • Awards and recognition celebrations

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