Job Description
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views. About The Role: Four Seasons Hotel and Residences New Orleans is seeking candidates to join our Residences team as our Public Area Attendant. In this role, you will be responsible for keeping all residential common areas and administrative areas clean and well stocked in accordance with Four Seasons standards. What You Will Do: Maintain the cleanliness and presentation of all residential and public areas—including washrooms, lobby, corridors, elevators, and back-of-house spaces—in accordance with Four Seasons standards. Anticipate and respond to resident needs with genuine care, taking ownership of requests and delivering personalized, thoughtful service experiences. Provide courteous and friendly assistance to residents and guests while ensuring all spaces remain welcoming, safe, and well-maintained. What You Bring: Detail-Oriented and Organizational Skills; Previous Housekeeping experience preferred; Ability to work independently with minimal supervision. What To Expect: Work a flexible full-time schedule (40 hours) work schedule including mornings, days, nights, weekends, and holidays. Maintain continuous mobility throughout the shift, remaining on your feet for extended periods while proactively addressing guest needs and completing cleaning responsibilities with efficiency and attention to detail. Maintain consistent and effective communication with the Residences team throughout the shift to ensure seamless coordination and an exceptional guest experience. What We Offer: A Rewarding Work Culture, with mentoring, training and development opportunities; 401k participation with a company matching program after 30 days of employment; Discounted Accommodations at Four Seasons Worldwide; Comprehensive Time off Package including Vacation pay, Sick pay and 9 paid Holidays, including Mardi Gras; Complimentary employee meals prepared by the Four Seasons Culinary Team; Complimentary uniforms that are laundered by our housekeeping department; Discounted parking near hotel; And much more!
