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Support the implementation and execution of internal and external communications strategy and messaging in alignment with the organization’s business goals and objectives. Collaborate across functions to advance our digital-first communications strategy and other key initiatives. Serve as a communications resource for internal stakeholders and news media to help assess requests, gather information, and coordinate responses.
Job Responsibility:
Support the implementation and execution of internal and external communications strategy and messaging
Collaborate across functions to advance our digital-first communications strategy and other key initiatives
Serve as a communications resource for internal stakeholders and news media
Craft communications materials, including talking points, messaging documents, content for digital platforms, press releases, background documents, etc.
Distribute and track metrics for newsletters, announcements, media monitoring, social channels, and other key communications
Provide content, copywriting, editing and other day-to-day support for all communication vehicles and channels
Craft narratives and messages to protect and enhance the reputation of Advocate Health
Organizes and writes major project deliverables with accuracy and clarity
Write clear and effective external communications products appropriate for each intended audience
Identify and cultivate productive relationships with members of the news media
Design and develop communications plans to support organization and business goals
Understands enterprise strategic plan and aligns projects/programs/campaigns/activities accordingly
Influence others and build consensus amid differing perspectives and approaches
Monitor and measure media for local market, create analysis and actionable recommendations for leadership
Be a trusted expert for communications needs in assigned geographical area
Work cross-functionally within broader team to contribute to and manage communications efforts for assigned internal clients
Evaluate and triage media inquiries
Act as a spokesperson for the organization, when appropriate
Support external communications team with priority projects, communications plans and tactics
Collaborate effectively with teammates, senior staff and executives across the organization
Create high-quality deliverables, ensuring accuracy and excellence in content and presentation
Operate with creativity and a persistent approach to problem-solving
Keep abreast of media related to customers, competitors and the industry
Monitor and provide executive summaries and reports for relevant media coverage
Requirements:
Bachelor’s degree in communications, journalism, public relations, marketing, advertising or other business-related field
Typically requires 5 years of experience in Public Affairs, Public Relations, Communications
Five or more years of experience in Communications, Marketing, Journalism or other business-related field, including experience recommending and executing comprehensive communications strategies
Excellent oral and written communications, including proficiency in AP style writing
Excellent critical thinking and decision-making judgment
Strong analytical, problem-solving and storytelling skills
An understanding of health care delivery and health care dynamics within a large, matrixed, integrated health care system
Knowledge of industry trends and best practices in health care communications
Deadline oriented with the ability to handle multiple tasks and complete work accurately and within a short timeframe
Strategic thinking
Problem-solving skills
Results oriented, openness to feedback and critique with a strong growth mindset
Highly adaptable and flexible, with the ability to work under pressure and manage multiple competing priorities and deadlines
Excellent research and analytical skills
Willingness to be flexible within work hours
Ability to work independently and/or in collaboration with others
Detail-oriented and quality-focused
Ability to operate with a high level of tact, diplomacy and discretion
On-call responsibility
Must reside in service area of assigned geographical market
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more
Incentive pay for select positions
Opportunity for annual increases based on performance