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As a PTS Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way! Please note, this role requires you to have the appropriate driving licence with previous experience as a driver
Job Responsibility:
Deliver an outstanding level of service
Deliver products to customers against tight deadlines
Assist in the warehouse
Serve on the trade counter
Deal with customers over the telephone
Ensure we provide the best service and maximise sales
Health and safety of yourself and your vehicle
Maintenance and condition of your vehicle
Report any issues or incidents to your line manager
Comply with transport compliance law and regulations
Deal with stock and deliveries
Support Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets
Maintain high standards, create and maintain a loyal customer base, provide first class service
Assist with general duties within the branch such as serving customers on trade counter, telesales
Ensure housekeeping standards are maintained on trade counter and warehousing
Requirements:
A great positive attitude
Teamwork
Enjoy customer interaction
Flexibility
Have the appropriate driving licence with previous experience as a driver
Clean driving licence
Ideally have previous warehouse and driving experience
Knowledge of the products associated with our industry would be an advantage
Flexible with working hours
Valid right to work in the UK
Nice to have:
Previous warehouse and driving experience
Knowledge of products associated with the industry
What we offer:
Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion