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In this busy and exciting role you will lead, coach and support the PTP team to deliver accurate, timely and compliant Procure‑to‑Pay activity. You will oversee daily operations, drive performance against SLAs and KPIs, manage queries and payments, and ensure strong financial controls and continuous improvement across the team.
Job Responsibility:
Allocate, review and oversee daily PTP activities to ensure accuracy and adherence to SOPs
Review and approve payment runs, ensuring compliance with governance, controls and cash‑flow requirements
Oversee supplier and internal query resolution, improving turnaround times and resolving escalations
Support internal and external audits by providing accurate documentation and maintaining strong internal controls
Ensure statement reconciliations, GRNI management and AP balance reviews are completed to required standards
Analyse AP data, KPIs, aged payables and cash‑flow projections to support decision‑making
Provide coaching, training and performance reviews for PTP Associates
Monitor SMART goals, KPIs and team performance, supporting improvement actions
Build effective stakeholder relationships and manage escalations confidently
Identify and deliver continuous improvement opportunities in collaboration with PTP and Process Excellence teams
Requirements:
Strong experience in PTP operations, ideally within shared services
Excellent communication skills and ability to build strong stakeholder relationships
Proficient in Microsoft Office, especially Excel, PowerPoint and Word
Strong analytical, problem‑solving and decision‑making skills
Experience leading, coaching and developing teams
Strong knowledge of financial systems and finance processes
S/4 HANA experience preferred
Ability to plan, allocate and review work with a focus on quality and compliance
Ability to work in a fast‑paced, time‑critical environment
Adaptable, collaborative and able to support teams through change
High attention to detail and a strong “first‑time‑right” mindset