Pt Self-Pay Resoltn Ctr Rep II Job at University of Rochester (Rochester)

New

Pt Self-Pay Resoltn Ctr Rep II

As a community, the University of Rochester is defined by a deep commitment to M...

Location

United States of America , Rochester

Salary:

19.08 - 25.77 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Associate's degree and 2 years of relevant experience required
Or equivalent combination of education and experience

Job Responsibility

Provides timely responses to customer inquiries by telephone, email or website chatbox in an in- or outbound service center, consistent with service and quality standards
Troubleshoots and resolves customer complaints
Initiates insurance billing, either electronically or via the use of the Electronic Work file transfer process within the billing systems, for accounts classified as Self-Pay in error
Identifies and verifies coverage under the government health insurance programs
Secures revenue for University and affiliates by advising customers about insurance and payment options
Researches, interprets and responds to inquiries from internal and external customers concerning unresolved patient billing issues
Resolves customer inquiries in an accurate, organized, efficient, timely, and expert manner, resulting in acceptable accuracy, production levels, and retention of patient services
Maintains performance and quality standards based on established call center metrics, including turn-around times
Creates budget installment payment plans for those customers in need
Consistently adheres to all Patient Services policies, procedures, and performance measures, including inquiry documentation procedures

Fulltime

New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Perry Hall, Maryland

Salary:

16.50 - 24.00 USD / Hour

CVS Health

Expiration Date

April 12, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Parttime

New

Staff Engineer, Full Stack (Wallet Platform)

Phantom is the modern money app used by tens of millions around the world. Our p...

Location

Salary:

200000.00 - 250000.00 USD / Year

Phantom

Expiration Date

Until further notice

Requirements

Bachelors degree in Computer Science or related technical field or equivalent practical experience
8+ years full-time software engineering experience
Demonstrated interest in open and community-driven platforms
English language proficiency

Job Responsibility

Feature development: owning features on our web platforms – currently the Phantom Extension and our website
New initiatives and products: leading initiatives to add support for other blockchains to Phantom, and to launch new complementary products or infrastructure
Interfacing with users: interfacing directly with end-users and developers building on Phantom – supporting them and collecting feedback to inform the direction of the product
Team building: working with the team to create and foster a culture of raising the bar with each new hire

What we offer

Competitive salary and equity
Comprehensive insurance (medical/dental/vision) — 100% covered
Stipend for your ideal remote set-up
Flexible hours and a supportive remote environment
Unlimited vacation: Take time when you need it (and we really mean it!)
401(k) retirement plan
Monthly wellness benefit
Weekly meal benefit
Global off-sites

Fulltime

New

Search DevOps Engineer

Perplexity is seeking a DevOps engineer to join our small team in revolutionizin...

Location

Belgrade, London, Berlin

Salary:

Not provided

Perplexity

Expiration Date

Until further notice

Requirements

Strong experience with cloud infrastructure built on AWS
Proficient in database management and caching strategies
Excellent problem-solving and troubleshooting skills, with the ability to analyze, debug, and resolve complex technical issues
Experience working with containers (Docker, Kubernetes) and orchestration tools
Excellent communication and collaboration skills
Experience with Python and Terraform
3+ years of DevOps/SRE/System Administration experience

Job Responsibility

Design and implement highly available, high-performance, and scalable systems
Design and implement various tools for other engineers helping them with their day to day job
Design and implement CI/CD and other workflows to enhance stability, robustness and speed of iteration
Maintain and optimize key-value and relational databases
Scale and load balance web server backends to meet rapidly changing needs
Monitor systems and applications, proactively identifying and resolving reliability, scalability, or performance issues
Develop monitoring tools, alerts, and dashboards to provide visibility into system health and performance

Fulltime

New

Security Engineer, Application Security

As a Security Engineer, Application Security you will be responsible for identif...

Location

United States , San Francisco; Seattle; New York City

Salary:

260000.00 - 385000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

Extensive experience in information security, cybersecurity, or a related field, with a significant portion of that experience in leadership or management roles
Deep understanding of security technologies, tools, and best practices, including experience with secure coding practices, threat modeling, risk assessments, and incident response
Experience in application security, software development, or related areas with a strong understanding of secure coding practices and application security frameworks
Proficiency in programming languages (such as Python, Java, C++, etc.), knowledge of security tools (e.g., Burp Suite, OWASP ZAP), and familiarity with security protocols and encryption methods
Strong written and verbal communication skills, with the ability to explain complex security issues to both technical and non-technical audiences

Job Responsibility

Perform Security Assessments: Conduct regular security assessments, code reviews, and penetration testing to identify vulnerabilities in applications and software
Develop and Implement Security Tools: Design, develop, and implement security tools, frameworks, and methodologies to protect applications against security threats
Collaborate with Development Teams: Work closely with development teams to ensure security best practices are integrated throughout the software development lifecycle (SDLC), including secure coding guidelines
Threat Modeling and Risk Assessment: Conduct threat modeling and risk assessments to proactively identify potential risks and develop mitigation strategies
Vulnerability Management: Track, analyze, and manage vulnerabilities in applications, providing guidance and support for remediation efforts
Incident Response Support: Assist in investigating, analyzing, and responding to security incidents related to applications, ensuring timely resolution and documentation of incidents
Stay Current on Security Trends: Continuously stay updated on the latest security threats, vulnerabilities, and technologies to enhance security measures in applications

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick and safe time (1 hour per 30 hours worked)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

New

Senior Client Director

At AKQA, we believe in the imaginative application of art and science to create ...

Location

United States , New York

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Ability to successfully organize, manage and deliver a diverse program of activity
Deep understanding of client’s customers, competitors, marketplace and business challenges
Consultative, conscientious and rigorous approach to increase client's competitive advantage
Experience managing large-scale digital ecosystems, specifically within CX, app, and digital marketing
Ability to partner with Project Management to strategically pivot team priorities
Ability to successfully manage and organize a variety of activities
Excellent communication skills and the ability to motivate and inspire
Personable, professional approach
Sharp attention to detail and a drive for perfection
Ability to proactively identify organic growth opportunities

Job Responsibility

Ensure a collaborative ‘One Team’ approach comprising both client and agency representatives
Lead and inspire the agency team to create remarkable work

Fulltime

New

Director of Product Design

Phantom is the modern money app used by tens of millions around the world. Our p...

Location

United States

Salary:

278000.00 - 328000.00 USD / Year

Phantom

Expiration Date

Until further notice

Requirements

10+ years of product design experience
Experience building and managing design teams
Track record of designing and shipping high-quality, mobile-first consumer products for millions of users at scale
Proven experience owning and leading the design of core product flows, not just auxiliary or supporting features
Strong product judgment and strategic thinking, with the ability to make design decisions that balance user needs with business goals
Extensive experience using data to inform and validate design decisions, including leveraging user research, analytics, and experimentation
Deep understanding of design systems, interaction design, and visual storytelling
Strong leadership, communication, and cross-functional collaboration skills
Ability to balance strategic thinking with hands-on design work when needed
Passion for mentoring and developing designers at all levels

Job Responsibility

Provide strategic design leadership across product areas, ensuring alignment with Phantom’s mission, product goals, and brand
Manage, mentor, and scale a team of high-performing product designers
Champion design excellence, accessibility, and simplicity across all platforms and user touchpoints
Collaborate with cross-functional leaders to shape the product roadmap, define user journeys, and identify new opportunities to improve Phantom’s experience
Elevate our design systems and operational processes to ensure consistency, quality, and scalability
Foster a culture of user-centered thinking, rapid iteration, and cross-team collaboration
Represent design in company-wide initiatives, executive reviews, and external engagements

What we offer

Competitive salary and equity
Eligibility to participate in performance bonus program
Comprehensive insurance (medical/dental/vision) — 100% covered
Stipend for your ideal remote set-up
Flexible hours and a supportive remote environment
Unlimited vacation: Take time when you need it (and we really mean it!)
401(k) retirement plan
Monthly wellness benefit
Weekly lunch benefit
Global off-sites

Fulltime

New

Beauty Sales Consultant

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Fort Lauderdale

Salary:

17.00 - 26.00 USD / Hour

CVS Health

Expiration Date

April 12, 2026

Requirements

Sales oriented
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals
Strong interpersonal, organizational, and communication skills
Goal-driven, with an ability to multi-task
Ability to work independently and as an integral part of a team in a fast-paced environment, handle multiple priorities, and quickly learn new procedures
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours, and "Peak" Hours
Ability to perform the tasks listed throughout the job description
Must demonstrate the ability and willingness to perform ear-piercing services in all stores (training and certification to be provided)
In specific CVS stores, we require bilingual beauty advisors that can speak to customers in both English and Spanish
Must be at least 18 years old

Job Responsibility

Seek out customers to ensure they have a fantastic beauty advisor experience through personalized sales service based on customer needs, effective upselling and suggestive selling, as well as subsequent follow-up contact to build lasting relationships
Engage in conversation with each customer as they enter the beauty zone
listen to and be sensitive to the customer's information, be conscious of their needs and provide specialized sales advice
Maneuver in a conversation to stimulate a different thought process
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible
Using the facilities provided, explain how various products help the customer address their needs by educating them of the proper usage and benefits and leveraging the CVS beauty monthly sampling program to build relationships
Participate in and represent company sales programs or events that positively impact business
Create and maintain product displays, end caps, and other beauty-specific promotional materials supporting key brands, corporate initiatives, and local advertising efforts
Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised, and compliant with hygiene standards for a positive shopping experience
Ensure that all CVS tester sanitation, hazardous waste disposal, and tool cleansing policies are executed in a timely and compliant manner

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Pt Self-Pay Resoltn Ctr Rep II

University of Rochester

Location:
United States of America , Rochester

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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Pt Self-Pay Resoltn Ctr Rep II

University of Rochester

Location:United States of America , Rochester

Category:Customer Service

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:February 20, 2026

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