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We are looking for a dedicated and organized Medical Front Desk Specialist to join our healthcare team in Alexandria, Minnesota. This contract position requires someone with excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment. As part of the evening shift, you will play a vital role in ensuring smooth operations and providing outstanding service to patients and staff.
Job Responsibility:
Answer and manage multiple phone lines efficiently using the switchboard system
Schedule patient appointments and coordinate calendars to optimize clinic workflows
Maintain inventory levels by ordering office supplies as needed
Send and receive faxes while ensuring accurate documentation and distribution
Handle medical records with confidentiality and precision, including filing and retrieval
Greet patients and visitors warmly, addressing inquiries and directing them appropriately
Support the administrative team with general office tasks and special projects
Ensure compliance with healthcare regulations and office protocols
Monitor and maintain the front desk area to ensure it is welcoming and organized
Requirements:
Minimum of 1 year of experience in a medical front desk or administrative role
Proficiency in managing multi-line phone systems, such as a switchboard
Strong skills in scheduling appointments and coordinating calendars
Familiarity with office supply management and ordering processes
Experience handling faxes and maintaining accurate records
Knowledge of medical records management and confidentiality standards
Excellent organizational and multitasking abilities
Strong communication skills, both written and verbal, with a detail-oriented approach
What we offer:
medical, vision, dental, and life and disability insurance