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Pt Coffee Specialist

Canada, Vancouver 18.75 USD / Hour · Job Posted May 30, 2026
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Job Description

Nespresso's recruitment partner, ensures that every recruitment reflects Nespresso's commitment to providing an exceptional customer experience and sustainable coffee! We use innovative technology and our genuine passion for people to give you the best possible experience.

Job Responsibility

  • Offer customers an outstanding in-store experience from the moment they arrive
  • Warmly welcome, advise, and maximize in-store sales by expertly guiding customers through product choices and offering personalized recommendations
  • Handle product issues and contributing to the smooth running of the boutique
  • Analyze reported machine malfunctions and provide efficient customer service solutions
  • Participate in daily meetings and training sessions to enhance product knowledge and procedural compliance
  • This role Includes the physical duties of safely lifting, pushing, pulling, and maneuvering boxes and heavy items of various sizes and weights
  • Ensure the physical environment meets the brand's standards
  • Ensure that the Boutique is clean and maintained
  • Maintain a high degree of professionalism and adherence to all company policies
  • Immediately report any incident of theft, or safety concerns to management
  • All workplace conversations, behavior, and physical interactions with colleagues and clients must remain professional and respectful
  • Encourage team members, including communicating team goals related to customer service processes
  • Assist in creating a culture of safety
  • Assist the team where and when needed
  • Perform any other job-related duties

Requirements

  • 1 year of prior hotel, sales or retail experience is required
  • Flexibility to work Friday evening, Saturdays, Sundays
  • Excellent presentation, communication & interpersonal skills
  • exceptional customer service skills
  • Hands on and pragmatic
  • Punctuality and discipline
  • Strong Team player

What we offer

  • Competitive salary of $18 + quarterly bonus
  • Nespresso coffee machine
  • Monthly credit on coffee capsules and discount on accessories for employees
  • Access to Randstad Advantage insurance program
  • Excellent training and development programs

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