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Responsible for advanced Power Systems Application software development and successful delivery of assigned functions to meet corporate project/product commitments
working with Electric Utilities or ISOs (Independent System Operators) and Transmission System Operators (TSOs) on functional software specifications, designing, coding, testing, integration, application tuning and delivery
Ensure customers’ success by fostering a balanced relationship that benefits both GE and the customer with the goal of producing the highest level of customer support and satisfaction
Take a leadership role in strategizing with internal staff and customers to solve and prevent re-occurrence of issues
Engage with customers on day to day issues
organize customer calls to facilitate implementation of solutions while adhering to change control, compliance protocols
Ensure solution does solve the customer’s issue
Mentors staff in troubleshooting and analysis methods
Requirements:
5+ years of work experience in customizing and delivering Energy Management Systems preferbly e-terrra AEMS - Reliance
5 + years of experience with C++, Java or other related language
5+ years of experience with GE’s AEMS Reliance source design and development
5+ years of experience with electric utility industry practices
5 years of experience with LINUX and Windows Operating Systems
5 years of experience with C, Java & Oracle Database
SQL, shell scripting, ability to read and interpret logs & debug files
Installation of Operating system patches and other 3rd Party Software such as Oracle, NetApp etc
System configuration and Hands on Experience in GitHub and ClearCase
5 years experience on Realtime or Mission Critical Systems
Must have experience in picking up and installing fixes on live customer systems
Proven track record of problem analysis, identification and resolution
Strong troubleshooting & debugging skills
Good communication skills (verbal and written)
MS office applications (Word, PowerPoint, Excel) and MS Outlook competency
Reliance (Formerly known as XA/21) experience
Nice to have:
Object-Oriented programming techniques, Oracle, and/or system administration, is a plus