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Ps Platform Project Lead

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JLL

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Location:
Singapore

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Category:
Consulting

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Contract Type:
Not provided

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Salary:

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Job Description:

The PS Platform Project (Project Bamboo) Lead will drive the global transformation of Portfolio Services, integrating Transaction Management and Consulting into a unified, scalable global delivery model. This role will focus on aligning products, processes, and practices across regions, establishing new operational and engagement frameworks and ensuring a smooth transition of activity to offshore and nearshore hubs. The role requires a strategic leader capable of navigating complex stakeholder environments, driving operational excellence, and embedding a culture of innovation and continuous improvement across the PS platform. It is a transformation leadership role and success will depend on stakeholder engagement, collaboration, and strategic problem solving.

Job Responsibility:

  • Programme Leadership and Transformation: Work closely and in partnership with the Analytics Services Delivery team and Operations team to drive the creation of a global PS Platform servicing Transaction Management and Consulting Business Line teams
  • Lead the integration of existing PS Platform teams, mapping and aligning products, processes, templates, and best practices across Transaction Management and Consulting teams
  • Identify onshore activity that should transition into the Platform through detailed analysis of existing activity and skills within current teams
  • Develop and implement a standardised engagement and charging model for global Platform services
  • Embed activity into the existing Analytics Services management structure and support with a growth aligned hiring plan for Platform hubs across nearshore and offshore locations
  • Support a geographic coverage model to balance workload across regions, service types, and account maturity levels
  • Define and operationalise standardised service delivery models covering request prioritisation, pipeline management, and customisation
  • Establish performance frameworks measuring benefit, client satisfaction, resource forecasting, and delivery efficiency
  • Develop and implement learning and development programmes to upskill and onboard staff in line with new platform capabilities
  • Build an innovation pipeline in collaboration with Advanced Analytics and the Technology Platform team, focusing on automation, artificial intelligence, and cross business product development
  • Operational Support: Work closely with the operational team to provide strategic oversight and guidance to the India CoE, ensuring optimum delivery and resource utilisation
  • Manage complex delivery escalations, track work in progress, and resolve executive level roadblocks
  • Oversee pipeline prioritisation and governance for high impact or urgent client requests
  • Conduct regular delivery reviews, feedback sessions, and lessons learned analyses to drive continual improvement
  • Stakeholder and Relationship Management: Engage and manage relationships with global and regional leadership across Transaction Management, Consulting, and the business support teams
  • Represent the PS Platform in global and regional forums, communicating progress, key achievements, and innovation outcomes
  • Partner with business lines to extend CoE adoption, pursue new offshoring and automation opportunities, and promote collaboration across business lines
  • Identify new service and product opportunities based on client needs, market trends, and technology advancements

Requirements:

  • At least ten years of experience in business transformation, consulting, operations, or strategic enablement within a global matrixed organisation
  • Proven track record leading large scale integration, process harmonisation, or platform transformation programmes
  • Strong stakeholder management experience with the ability to influence senior leaders and balance multiple regional priorities
  • Deep understanding of shared services, offshoring, or managed service delivery models in a professional services or real estate context
  • Excellent analytical and commercial acumen with the ability to design engagement and pricing models
  • Demonstrated experience driving performance improvement through metrics, automation, and workforce planning
  • Strong communication and facilitation skills with the ability to lead cross functional initiatives
  • Bachelor’s degree required
  • Master’s degree in Business, Operations, or a related field preferred

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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