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The Provisioning Line Supervisor involves provisioning items either on an individual basis or within a production line that will be overseen by the Provisioning Line Supervisor. Provisioning includes working with various electronics, following customer directives, and potentially labeling and tracking serial numbers. Once provisioned, the Provisioning Line Supervisor will work to have items packed accordingly and prepped for shipment. A successful Provisioning Line Supervisor is punctual, organized, and communicates well with others within the provisioning team. They may be called upon to conduct QC functions and perform inventory management on various products and supplies. The Provisioning Line Supervisor will be relied upon working closely with the project management team to work towards production and shipping schedules and meet delivery deadlines.
Job Responsibility:
Provide leadership in the form of guidance, training and support to other provisioning associates and temporary associates
Provide feedback to the provisioning team on scheduling and allocating tasks to ensure balanced workloads and timely completion of orders
Prepare devices as requested according to customer specifications
Direct temporary associates on how tasks must be performed
Work with the receiving team to manage returns and update inventory as needed
Assist in maintaining accurate records of daily production to ensure timely deliverables
Coordinate with Project Managers and the Shipping team to ensure projects meet shipping deadlines
Utilize Smartsheet for requests and project tracking
Analyze departmental processes and identify areas for improvement
Develop and implement strategies to increase efficiency, reduce errors, and streamline operations
Collaborate with other departments to enhance overall provisioning operations
Identify process improvements and document processes related to provisioning
Work within the provisioning team to communicate provisioning activities, including volumes, delivery times, and team performance
Communicate effectively with the provisioning team and other stakeholders regarding operational updates, issues, and improvements
Requirements:
High School Diploma
some college preferred
Minimum of 2 years’ experience in a leadership or production role preferred
Previous experience leading a team in a similar work environment
Proficient in Microsoft Excel
Utilizes a computer for e-mail and other online reporting programs
Strong leadership and team management skills
Excellent organizational and muti-tasking skills
Proficiency in inventory management and fulfillment systems
Strong problem-solving skills and attention to detail
Effective written and verbal communication skills
Ability to work in a fast-paced environment and meet deadlines consistently