Provisioning Coordinator Jobs

Provisioning Coordinator

5G Communications Ltd.

Location:
United Kingdom, High Wycombe

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

18000.00 - 23000.00 GBP / Year

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Job Description:

Following an intensive training period the successful applicant will be responsible for a smooth and seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customer’s satisfaction.

Job Responsibility:

Order management
Testing and service delivery
Business development
Fault resolution
Account set up
Tracking orders
Liaise with customers and suppliers
Escalated issue handling
Progress reports
Contract scrutiny
Customer contact and ordering services via CRM system within agreed SLA's
Management and coordination of order workloads, progress reports and service updates

Requirements:

Strong communicator at all levels (oral and written)
Strong organisational skills
Ability to multi-task
Tact and diplomacy
Good telephone manner
Ability to meet deadlines
Aptitude for following/adhering to procedures
Ability to understand and carry out detailed instructions
Numerate and literate
Minimum GCSE level Maths and English
Basic skill level of Microsoft Word and Excel

Nice to have:

Having worked within the telecom industry

What we offer:

Full training provided

Additional Information:

Job Posted:
December 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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