Provider Support Specialist Job at Aria Care Partners (Overland Park)

Desktop/Field Support Specialist

Intratek Computer, Inc. is seeking a Desktop/Field Support Specialist to join ou...

Location

United States , Phoenix

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

A minimum of three (3) years of professional level experience providing technical support for system infrastructure and/or software
15 credit hours in computer science or a related field
An equivalent combination of related experience and education may be considered
Working irregular hours, second and/or third shifts, weekends, holidays, and evenings is required in order to support 24×7 operations
The successful candidate must pass a Federal background check
Candidate must have excellent communication skills, as they will be providing first and second level support to internal and external personnel staff
This position requires the candidate be able to safely lift up to 50 pounds and walk up to Five (5) miles per day
Must possess and maintain a valid Arizona driver’s license with a clean record
Accurate color perception is required to safely work with electrical wiring

Job Responsibility

Provide after-hours support to airport operations, passengers and tenants. This would include coordination of after-hours help desk calls, ticket distribution and resolution
Provide after-hours support to Technology team for change management, projects and system outage resolution
Provide first level support by troubleshooting and repairing mission critical systems that require 100% uptime
Preventive and Corrective Maintenance
Install software updates, create, and deploy images on end user workstations
Work with vendors and contractors for issues requiring 2nd level support
Maintaining inventory control and conducting audits
Provide first level training when needed

What we offer

Medical benefits
Paid vacation
Paid holiday

Fulltime

Enterprise Sales Support Specialist

Atlassian is looking for a Sales Support Specialist to provide post-sales suppor...

Location

Philippines , Manila

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

Extensive background providing customer and sales support through various channels, including direct and indirect sales
Strong customer service background with a knack for empathy, use of positive language, attentiveness, and active listening
Experience creating quotes and supporting an end-to-end order management process
Excellent written and spoken English language communication skills with the ability to convey technical issues in non-technical terms
Ability to work under pressure and remain flexible to handle high volume and demands
Robust multitasking skills with strong attention to detail
Ability to identify process gaps or conflicts and propose effective solutions
A positive attitude
work with a sense of urgency
demonstrate timely and thorough execution

Job Responsibility

Provide billing, quoting, and licensing support for internal sales team and external customers
Demonstrate exceptional customer service skills that will delight customers
Learn new systems and processes to support post-sales activities for Enterprise customers
Work collaboratively with a geographically dispersed team and other departments to ensure a seamless customer experience, including Sales, Deal Desk, and Finance
Be flexible enough to adjust on the fly and strive to live the value of 'Don’t #@!% the customer'
Identify process gaps to recommend effective solutions and process improvement ideas

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Part-time IT Support Specialist

SoundCloud is looking for a part-time IT Support Specialist to join our LA offic...

Location

United States , Los Angeles

Salary:

35.00 USD / Hour

SoundCloud

Expiration Date

Until further notice

Requirements

Hands-on experience providing IT support in a hybrid or corporate environment
Familiar with macOS, Windows, and business tools (Google Workspace, Zoom, Slack, etc.)
Experience administering Google Workspace and MDM tools (Jamf preferred)
Solid understanding of networking basics (LAN, Wi-Fi, VPN, DNS)
Experience supporting AV and conference room tech (Zoom Rooms preferred)
Comfortable working onsite full time in a user-facing support role
Eager to learn and contribute to team success

Job Responsibility

Provide in-person IT support to LA based staff, including VIPs and executives
Support for macOS, Windows, and peripheral devices in the LA office
Act as the frontline for accurate walk-up support for hardware and software troubleshooting
Support onboarding and offboarding: account setup, device prep, and access provisioning
Maintain conference room systems (Zoom Rooms, AV, cameras, displays, mics)
Monitor and resolve helpdesk tickets with clear communication and follow-through
Handle hardware setups, imaging, inventory, and asset tracking
Escalate issues as needed and collaborate with the global IT team
Partner with vendors and managed service providers for network or hardware issues
Ensure security compliance through device management and user access reviews

What we offer

Diversity, equity and inclusion at all levels
Investment in employees through mentorship, workshops and enrichment opportunities
Opportunity to join Diversity Resource Groups

Parttime

Technical Support Specialist

Technical Support Specialist role providing professional IT support with high se...

Location

Italy , Afragola, Napoli

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Previous experience as a Technical Support Specialist
Capacity to deal with changing business needs and priorities
Strong interpersonal skills with ability to build trustful relationships
Passion to learn on the job and keeping competence up to date
General knowledge of relevant technology standards, trends and innovations
General knowledge of IT service management, processes and toolsets
Basic knowledge of accounting and finance concepts related to IT asset procurement
Reliable approach with focus on end user and customer needs

Job Responsibility

Provide professional IT support with high service level
Lead or support on-site project implementation/deployment efforts
Coordinate and manage local vendors and local contact points
Provide 2nd level hardware and software support for end users
Manage lifecycle of all IT assets within defined region
Provide hands-on basic technical training for onsite support staff and new hires
Provide input on digital equipment/products risk of downtime

What we offer

Inclusive work environment
Supportive climate regardless of age, gender, religion, sexual orientation, pregnancy and ability

Fulltime

IT Tech Support Specialist

We are looking for a skilled and detail-oriented IT Tech Support specialist to j...

Location

United States , Boise

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Some experience in IT support, help desk, or technical support roles
Proficiency in handling inbound and outbound calls to resolve technical issues
Strong knowledge of Microsoft Word and Excel
Familiarity with configuring network settings and applying security updates
Ability to provide application support and troubleshoot software issues
Excellent data entry skills with attention to detail
Strong problem-solving abilities and effective communication skills
Customer-focused approach with the ability to manage multiple tasks simultaneously

Job Responsibility

Provide first-level technical support by addressing inbound and outbound calls related to IT issues
Assist users with troubleshooting hardware, software, and network-related concerns
Configure network settings, install standard applications, and apply security patches as needed
Ensure the integration and functionality of new systems within the existing IT environment
Maintain accurate and detailed records of technical issues and solutions through data entry
Offer support for Microsoft Office applications, including Word and Excel
Deliver application support to ensure smooth operation and user satisfaction
Communicate solutions effectively to non-technical users and team members
Collaborate with colleagues to identify and implement improvements in IT processes

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Access to top jobs and free online training

Fulltime

AI Support Specialist

Crescendo is hiring an AI Support Specialist to react to and manage both externa...

Location

Honduras , San Pedro Sula or Tegucigalpa

Salary:

Not provided

Crescendo

Expiration Date

Until further notice

Requirements

2+ years in a technical support, chatbot management or product specialist role
Demonstrate strong practical knowledge of tools like Jira, Zendesk or similar ticketing systems
General understanding of APIs, JSON or other technical formats for diagnosing issues
Hands-on experience in chatbot configuration, intent training and performance analysis
Demonstrated ability to collaborate with cross-functional teams and stakeholders to achieve shared goals
Excellent project management and organizational skills, with the ability to prioritize and delegate tasks effectively
Strong analytical and problem-solving abilities

Job Responsibility

Optimize the CX Assistant's Behavior
Address inquiries from customers regarding the behavior settings of the CX Assistant
Advise customers on potential configuration updates, including refining workflows, adjusting the CX Assistant’s personality to align with brand guidelines or improving response accuracy
Implement Knowledge Base Enhancements
In collaboration with our QA team, validate and implement the areas of enhancement opportunity found in the customer's knowledge base
Collaborate with Product & Engineering Teams
Escalate validated issues to the Engineering and/or Product teams as needed by providing clear documentation, sufficient context, root causes,and recommendations for resolution
Communicate Clearly and Consistently with Customers
Ensure all support cases and associated outcomes are properly documented and communicated to relevant teams and stakeholders
Maintain open communication with stakeholders, keeping them informed of the status and resolution

What we offer

Remote working arrangements
Competitive base salary
Generous paid time off
Attractive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees
Training and professional development opportunities
A front-row seat to one of the fastest SaaS growth stories of the decade
The chance to say: “I was there from the start.”

Fulltime

Product Support Specialist

As a Product Support Specialist at Culture Amp, you’ll play a vital role in our ...

Location

United States , San Francisco

Salary:

72000.00 - 82000.00 USD / Year

Culture Amp

Expiration Date

Until further notice

Requirements

3+ years of experience in high-velocity technical support for a SaaS product
Experience using help desk systems (Intercom, Zendesk, Freshdesk, etc.) as your primary tool in previous roles
Demonstrated expertise in resourceful problem-solving, creative troubleshooting, and investigative questioning techniques

Job Responsibility

Serve as the first point of contact for our global customers that reach out to us via our support channels (email, chat, video conference)
Answer all questions related to the Culture Amp platform and escalate when necessary
Educate and empower our customers to be better Culture Amp users and become People Geeks
Serve as an internal resource for all departments and help them be successful
Be responsible for ensuring that customer data is handled securely
Be a customer advocate by providing feedback to the product and engineering team on improving the platform

What we offer

Employee Share Options Program
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support
Monthly Camper Life Allowance
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses
Extended year-end breaks
Excellent parental leave and in work support program available from day 1
5 Social Impact Days a year
MacBooks for you to do your best & a work from home office budget

Fulltime

Customer Support Specialist

One of our clients is seeking a full-time Customer Support Specialist with a str...

Location

Spain , Barcelona

Salary:

Not provided

Babel Profiles

Expiration Date

Until further notice

Requirements

Providing excellent customer service and building strong relationships
Impeccable written and verbal communication in German and English
Being proactive, reactive, and solving problems efficiently
Maintaining attention to detail and accuracy under pressure
Collaborating effectively with team members and across departments
Quickly learning new products and technologies and applying knowledge practically
Using CRM systems, such as Salesforce, to manage customer information accurately

Job Responsibility

Deliver comprehensive product information and provide efficient technical and administrative support across multiple channels, including phone and email
Offer a personalized customer experience by addressing inquiries and resolving issues effectively, always prioritizing customer satisfaction
Proactively manage and align customer expectations
Maintain and update the CRM system (Salesforce) with accurate and relevant information gathered during customer interactions
Collaborate with team members and cross-functional departments to ensure customers receive well-researched and complete solutions

What we offer

Hybrid work: up to 3 days working from home per week
€500 gross home office setup allowance
Home office allowance for ongoing support
Option to work abroad for up to 40 working days per year
Birthday off and volunteering time off
Additional health and dental insurance
100% employer-funded pension scheme
Lunch or childcare vouchers
Unlimited access to LinkedIn Learning
Access to language platform for learning new languages

Fulltime

Provider Support Specialist

Aria Care Partners

Location:
United States , Overland Park

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 11, 2026

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Provider Support Specialist

Aria Care Partners

Location:United States , Overland Park

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 11, 2026

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Location:
United States , Overland Park

Category:
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Contract Type:
Not provided

Job Posted:
January 11, 2026