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Provider Support Specialist

United States, Overland Park · Job Posted January 11, 2026
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Job Description

The Provider Support Specialist is responsible for supporting dentists by ensuring they meet the expectations of their role through ongoing feedback, onboarding support, and coordinating training (both initial and ongoing). This position works closely with the Chief Medical Officer (CMO), Regional Dentist Liaison, and Clinical Care Coordinators to ensure customer needs are met through efficient, patient-focused care.

Job Responsibility

  • Conduct regular check-ins with dentists to provide feedback and support
  • Coordinate training for new and existing dentists with the Dental Systems Trainer
  • Collaborate with the operations team for new dentist onboarding
  • Work with Clinical Care Coordinators to ensure appropriate staffing levels are maintained
  • Partner with the Dental Support Specialist to ensure timesheets and expenses are approved according to company guidelines
  • Remain accessible to dentists throughout the day for questions and assistance
  • Perform other duties as necessary to support providers and operations.

Requirements

  • High School Diploma or equivalent
  • 2-3 years’ experience preferred
  • Management experience preferred
  • Dental office management preferred
  • Strong problem-solving skills
  • Excellent customer service skills
  • Ability to prioritize and plan work activities effectively
  • High attention to detail and quality control
  • Adaptable to changes in the work environment and competing demands
  • Dependable and team-oriented
  • Ability to lift 15–20 lbs.

What we offer

  • PTO and Paid Holidays for FT Employees
  • 401k Retirement Plan with a Company Match
  • Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.

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