Provider Strategy & Partnerships

• Own relationships with key provider organizations — serving as the strategic point of contact for adoption, engagement, and growth
• Analyze account performance data (activation, usage, retention) and translate insights into concrete priorities
• Develop and execute expansion strategies within existing accounts — including new specialties, workflows, and service lines
• Drive onboarding and workflow design conversations with providers, staff, and clinical users
• Identify opportunities to improve product fit or service delivery — and collaborate with product, ops, and engineering to build the right solutions
• Play a direct role in informing roadmap and strategic decisions based on patterns you observe across accounts
• Help shape Tandem’s provider-facing growth motion — including how we scale across new markets and clinical categories

• 1-6 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
• A strong sense of user empathy, especially for providers and staff juggling high workloads (familiarity with healthcare workflows, provider practices, or EHRs is a big plus)
• Comfort with ambiguity and context switching
• you can roll up your sleeves and figure things out fast
• Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
• Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
• High NPS with your former teammates

familiarity with healthcare workflows, provider practices, or EHRs

• Offers Equity
• Fully covered medical, vision, and dental insurance
• Memberships for One Medical, Talkspace, Teladoc, and Kindbody
• Unlimited paid time off (PTO) and 16 weeks of parental leave
• 401K plan setup, FSA option, commuter benefits, and DashPass
• Lunch at the office every day and Dinner at the office after 7 pm