Provider Services Representative Job at MJHS (New York)

Client Services Representative – Mental Health Services

This role serves as the first point of contact for clients, guests, and staff en...

Location

United States , Saint Petersburg

Salary:

18.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Medical, healthcare, or behavioral health office experience required
Strong customer service and communication skills
Experience working with upset, emotional, or high-needs individuals preferred
Comfortable in a high-volume front desk and phone environment
Ability to multitask and remain organized throughout the day
Experience with scheduling systems, EMR/EHR platforms, or medical office operations is a plus

Job Responsibility

Welcome and check in clients, guests, and staff in a friendly and detail oriented manner
Answer incoming calls and direct calls appropriately
Schedule, confirm, and follow up on appointments
Make outbound calls to clients regarding appointments and messages
Collect payments, issue receipts, and balance cash drawer
Update client information accurately in the system
Support clinical staff to maintain smooth client flow throughout the day
Assist with follow-up on pending client concerns or issues
Distribute and collect client satisfaction surveys
Complete data entry and documentation within Avatar system

What we offer

Mileage reimbursement for travel during the workday
Medical, vision, dental, life and disability insurance (for contract/temporary professionals)
401(k) plan (for contract/temporary professionals)

Fulltime

New

Bilingual Patient Services Representative

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bilingual English/Spanish required
2+ years of healthcare administration, patient services, or medical office experience
Experience with insurance verification, referrals, and authorizations
Familiarity with EMR/EHR systems such as Epic, Cerner, eClinicalWorks, or similar
Strong customer service, communication, and problem-solving skills

Job Responsibility

Coordinate patient scheduling and appointment management across multiple providers
Verify insurance eligibility, benefits, and coverage requirements
Process referrals and prior authorizations with insurance carriers and provider offices
Educate patients on appointment requirements, insurance information, and financial responsibilities
Maintain accurate patient records and documentation within EMR/EHR systems
Collaborate with clinical and administrative teams to ensure continuity of care
Resolve patient concerns and assist with complex scheduling and account-related inquiries

What we offer

medical
vision
dental
life and disability insurance
enrollment in company 401(k) plan

Member Services Representative

Robert Half is looking for a Member Services Representative to support members w...

Location

United States , Lexington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a call center or customer service role within a fast-paced environment
Strong computer skills with the ability to navigate multiple applications efficiently
Accurate typing skills and the ability to document information while speaking with customers
Clear verbal communication skills and a detail-oriented phone presence
Demonstrated ability to deliver attentive, high-quality customer service
Strong organizational skills and the ability to remain effective under pressure

Job Responsibility

Respond to member calls in a fast-moving service environment while maintaining a courteous and solution-focused approach
Assist members with questions, concerns, and service requests by providing accurate information and clear next steps
Enter, update, and review member information in computer systems with strong attention to detail
Document conversations and actions taken during each interaction to ensure complete and accurate records
Manage multiple tasks at once, including speaking with members, navigating systems, and typing notes in real time
Escalate complex issues when needed and collaborate with internal teams to support timely resolution
Meet service expectations for responsiveness, call quality, and consistency during daily member interactions

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training
Access to top jobs
Competitive compensation

Fulltime

Member Services Representative

We are looking for a Member Services Representative to support members from our ...

Location

United States , La Vergne

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, member support, call center operations, or a similar client-facing role
High school diploma required
additional education or equivalent practical experience is preferred
Strong written and verbal communication skills with the ability to explain information clearly and professionally
Demonstrated ability to manage data entry accurately while working across customer service software and multiple systems
Experience resolving customer issues independently using sound judgment, empathy, and effective problem-solving skills
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
Familiarity with service platforms such as ServiceNow, HubSpot, or comparable ticketing and customer relationship tools is preferred

Job Responsibility

Respond to member questions through appropriate service channels and provide clear, accurate information about products, services, and account-related matters
Investigate and resolve concerns tied to online orders, including shipment updates, delivery issues, and related follow-up communication
Handle complaints with professionalism, determine the root cause of issues, and drive timely resolutions that support member satisfaction
Partner with internal departments to coordinate solutions and ensure members receive a consistent and seamless service experience
Support the onboarding and day-to-day guidance of new team members by sharing processes, service expectations, and best practices
Communicate with external vendors as needed to gather information, resolve service questions, and support order-related problem solving
Maintain detailed and accurate records in customer service platforms and other business systems to document interactions and outcomes
Contribute to team performance by meeting service-level expectations for response times, resolution quality, and completion of assigned tasks

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan
Free online training
Access to top jobs
Competitive compensation

Customer Services Representative - Polish Speaker

Customer Services Representative Multilingual. Marriott International Cork CEC i...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptable
Problem-solver

Job Responsibility

Serve guests from around the world
Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations
Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels
Process reservation requests and supporting basic loyalty and customer care requests
Identify guest reservation needs and follow sales techniques to maximise revenue
Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management
Provide customer support through assistance and guidance in issue resolution, and open communication with Marriott properties, related company contacts, and third parties

What we offer

Marriott Associate Explore rate
Choice of where to work – in centre, remote (within 50-mile radius), or hybrid
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme

Fulltime

Patient Access Services Representative - TMCOne - Call Center

SUMMARY: Assists medical care givers with patient management, tracking and monit...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

High School diploma or General Education Degree (GED), completion of vocational medical office training desired, or an equivalent combination of relevant education and experience
Preferred one (1) year of medical office and/or hospital experience to include healthcare eligibility and benefit analysis or scheduling experience for diagnostic testing and/or surgery
Some positions may require certification as a Medical Assistant (CMA)
Knowledge of office management practices, including billing and scheduling within healthcare
Knowledge of basic computer familiarity and experience and the ability to operate basic office equipment
Knowledge of patient care protocols and practices
Knowledge of general patient care practice, methods and regulations
Skill in evaluating patient's needs or following up with a care-giver and then providing follow up support to patients
Skill in scheduling appointments and referrals
Ability to read or listen and comprehend simple instructions, short correspondence, and memos

Job Responsibility

Assists medical care givers with patient management, tracking and monitoring requirements
Answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments
Perform extensive centralized scheduling, insurance verification, referral, billing and payment posting responsibilities
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, visitors and staff
adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
Collects deposits or deductibles and advises patient or guarantor of insurance benefits and anticipated cost estimates
ensures that cash handling follows corporate policies
Ensures completion of financial documentation in accordance with TMCH's credit and collection policies
Explains all necessary compliance forms and obtains patient signature as required for regulatory agencies
Performs medical necessity screening and ensures compliance with system requirements

Fulltime

Customer Services Representative - Spanish Speaker

Customer Services Representative Multilingual. Marriott International Cork CEC i...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Problem-solver
Ability to build rapport easily
Adaptable
Interest in diversity and progression

Job Responsibility

Serve guests from around the world as they embark on their travel journey
Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations
Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions
Process reservation requests and support basic loyalty and customer care requests
Identify guest reservation needs and follow sales techniques to maximise revenue
Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management
Provide customer support through assistance and guidance in issue resolution, and open communication with Marriott properties, related company contacts, and third parties

What we offer

Marriott's Associate Explore rate
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme
Life Assurance

Fulltime

Customer Services Representative - Italian Speaker

Customer Services Representative Multilingual. Marriott International Cork CEC i...

Location

Ireland , Cork

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Excellent verbal and written skills
Adaptable
Problem-solver
Ability to build rapport easily
Interest in progressing

Job Responsibility

Serve guests from around the world as they embark on their travel journey
Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations
Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions
Process reservation requests and support basic loyalty and customer care requests
Identify guest reservation needs and follow sales techniques to maximise revenue
Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management
Provide customer support through assistance and guidance in issue resolution, and open communication with Marriott properties, related company contacts, and third parties

What we offer

Marriott Associate Explore rate
Choice of where to work – in centre, remote (within 50-mile radius), or hybrid
Discounts with local businesses
Flexible Working Arrangements
Leave of Absence programme
Paid Sick leave
Parents Leave
Parental Leave
Full Paid Maternity Leave
Incentive Programme

Fulltime

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Provider Services Representative

Job Description

Job Responsibility

Requirements

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