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Provider Operations Associate

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States, Chicago

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

21.10 - 44.99 USD / Hour

Job Description:

The Provider Operations Associate will be a key figure in supporting our ever-growing provider group. The Provider Operations Associate will be responsible for managing processes and administrative support tasks related to provider contracts, schedule changes, promotions, compensation, onboarding, offboarding, and other areas related to provider support. The Provider Operations Associate will work closely with the Provider Services Recruiters as well as other departments across the organization to ensure our provider cohort has the support needed to succeed in our model. This role will report to the Manager, Provider Services.

Job Responsibility:

  • Collaborate with multiple stakeholders including Human Resources, Credentialing Total Rewards, Finance and Regional leaders
  • Provide guidance to Regional leaders on provider compensation for existing providers for promotions, tier advancements and schedule (FTE) changes
  • Assist with the provider promotion process by creating compensation proposals, drafting new Employment Agreement contracts, and managing the various tasks related to the promotion
  • Work closely with the Provider Services recruiters to complete onboarding steps for new provider hires including collecting appropriate credentialing and HR documentation
  • Own the process for ordering provider White Coats for incoming and existing providers
  • Manage the offboarding/transition process for exiting or transferring providers
  • Pull various reports from Workday to look at trends in salary, tenure, geography, etc. across various cohorts
  • Assist recruiters with candidate logistics during the interview process
  • Support Provider Services conference strategy by identifying relevant events, completing registration and ordering marketing collateral

Requirements:

  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Organized and able to present ideas effectively
  • Ability to follow processes as well as identify opportunity areas to develop new processes across various departments
  • Proficient with Microsoft Office and Google Suite products
  • Resourceful problem-solver
  • A self-starter who is collaborative, flexible and comfortable with ambiguity
  • Bachelor's degree in business or related field
  • US work authorization

Nice to have:

Someone who embodies being 'Oaky'

What we offer:
  • Mission-focused career impacting change and measurably improving health outcomes for medicare patients
  • Paid vacation, sick time, and investment/retirement 401K match options
  • Health insurance, vision, and dental benefits
  • Opportunities for leadership development and continuing education stipends
  • New centers and flexible work environments
  • Opportunities for high levels of responsibility and rapid advancement

Additional Information:

Job Posted:
April 23, 2025

Expiration:
August 27, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:
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