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Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.
Job Responsibility
Own and lead complex contract negotiations with Provider Driven Revenue (PDR) providers
Evaluate and model the financial and strategic impact of contract terms, referral behaviors, and provider routing decisions
Draft, negotiate, and manage provider agreements and related documents
Influence network composition and adequacy by prioritizing high‑value, referral‑originating providers
Lead execution of contract expansions to support new locations, service lines, modalities, and strategic growth initiatives
Serve as the executive‑level relationship owner for a portfolio of strategically important PDR providers
Establish and maintain trusted, consultative relationships with provider executives
Proactively influence provider routing decisions
Lead joint business planning sessions
Facilitate and present annual and ad hoc business reviews
Act as the primary bridge between providers and internal teams
Partner closely with Product and Growth teams to align provider capabilities
Provide market intelligence and provider insights to inform enterprise strategy
Represent provider perspectives in cross‑functional forums
Support Product, Growth, and Sales teams with strategic input
Analyze provider performance using financial, operational, and referral data
Monitor and report on KPIs tied to provider engagement, contract performance, routing behavior, retention, and strategic growth
Identify risks, gaps, and optimization opportunities related to provider‑driven revenue and develop actionable plans
Requirements
Bachelor’s degree preferred (B.A. or B.S.) or 4 years of equivalent experience
7+ years of experience in contract negotiation, provider relations, or account management
demonstrated experience managing high‑value, externally facing accounts with complex stakeholder dynamics and material financial impact