Provider Enrollment Specialist

• Handle a high volume of incoming calls and emails from healthcare providers
• Assist providers with application deficiencies and documentation requirements
• Process provider enrollment and file maintenance requests accurately and on time
• Maintain production and quality standards, including a minimum 98% QA score
• Research incomplete applications and follow up with providers to ensure completion
• Identify and resolve application issues using critical thinking and standard procedures
• Maintain strict confidentiality of sensitive provider and healthcare information
• Participate in process improvement initiatives and team meetings
• Update system records and track provider interactions accurately
• Stay up-to-date with Medicaid enrollment policies and best practices

• High school diploma or equivalent
• Minimum 1 year of customer service or data entry experience
• At least 6 months of experience in healthcare credentialing or provider enrollment preferred
• Strong verbal and written communication skills
• Excellent attention to detail and organizational abilities
• Proficiency in Microsoft Office and ability to navigate multiple systems
• Self-motivated and capable of working independently in a remote environment
• Bilingual (English/Spanish) preferred
• Must provide full address prior to interview

Bilingual (English/Spanish) preferred

• Health Benefits Offered
• Fully remote position with company-provided equipment
• Opportunities to grow and advance your career
• Supportive company culture