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Provider Enrollment Follow-up Specialist

India, Chennai · Job Posted May 26, 2026
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Job Description

To ensure timely and accurate follow-up with payers for provider enrollment applications, resolve pending issues, and support the enrollment lifecycle through professional communication.

Job Responsibility

  • Conduct outbound calls and send professional emails to payers to track application status
  • Manage new enrollments, revalidations, demographic updates, and terminations
  • Troubleshoot data discrepancies (NPI/Taxonomy) and coordinate with internal teams to resolve blockers
  • Adhere to HIPAA, payer-specific guidelines, and internal documentation standards
  • Manage daily call queues and prioritize tasks based on SLO/TAT expectations

Requirements

  • 1–6 years in healthcare voice processes (Provider Enrollment preferred
  • AR/RCM/Healthcare Voice experience acceptable)
  • Strong phone etiquette and professional email writing skills
  • Understanding of provider types, NPI, CAQH, and enrollment workflows is preferred
  • Familiarity with major payers (Medicare, Medicaid, UHC, Aetna, Cigna, BCBS) and payer portals

What we offer

Cab facility provided

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