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Provider Credentialing Specialist

United States 55000.00 - 75000.00 USD / Year · Job Posted December 11, 2025
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Job Description

Work with the New Ventures team to complete health plan credentialing accurately & efficiently.

Job Responsibility

  • Complete group & practitioner health plan credentialing on behalf of Pomelo’s telehealth clinic & care team
  • Track applications from submission to approval, contracting, and agreement, ensuring cross-functional visibility into key milestones & timelines
  • Proactively mitigate application delays & denials
  • Rigorously follow up on any delays and/or denials to right-size
  • Collaborate with Pomelo licensing, credentialing, and enrollment team to ensure proper clinician licensure & up-to-date CAQH profiles, to help expedite health plan credentialing
  • Collaborates with care team of nurses, nurse practitioners, doctors, therapists & registered dietitians to support navigation & answer questions about clinician credentialing applications

Requirements

  • 2-4 years of experience in a high volume, credentialing specialist role
  • Deep expertise with commercial health plan credentialing processes, including health plan portals & CAQH
  • Highly organized with a strong attention to detail
  • A proactive and resourceful problem-solver who is comfortable navigating ambiguity and independently seeks out answers and solutions
  • An accountable and collaborative team player with excellent communication skills, both written and verbal
  • An expert at prioritization & time management, who proactively shares deliverable timelines and roadblocks

What we offer

  • Competitive healthcare benefits
  • Generous equity compensation
  • Unlimited vacation
  • Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship)

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