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The Provider Contracting Manager is responsible for managing provider contracting activities within a defined portfolio of countries or markets of moderate complexity. The role focuses on executing provider contracting strategies, supporting negotiations, ensuring effective contract administration, and maintaining strong relationships with healthcare providers and third‑party vendors. Operating with a moderate level of autonomy, the Provider Contracting Manager delivers delegated responsibilities within established contracting frameworks and policies. The role contributes to network performance, cost efficiency, and service quality, while escalating highly complex or strategic matters as appropriate. The position may provide day‑to‑day guidance to junior team members and support smooth operational delivery within Provider Contracting and Relationship Management.
Job Responsibility:
Manage contracting activities and provider relationships within an assigned portfolio of countries or territories, typically of lower strategic complexity
Control the execution of the relationship with the medical providers based on agreed spend thresholds and operational relevance, under direction from senior leadership
Supervise the assigned provider relationship team to ensure the provider relationship management meets the established standards
Support and execute negotiation strategies with healthcare providers in line with established contracting objectives, financial targets, and governance guidelines
Prepare, analyze, review, and project the financial impact of provider contracts and alternative contract terms
Review, negotiate, and update existing provider agreements, including pricing, fees, reimbursement terms, and direct payment arrangements
Ensure effective administration of provider agreements, including accurate documentation, renewals, amendments, and compliance with internal policies
Track and monitor financial and operational performance of provider contracts, identifying variances, risks, and improvement opportunities
Identify cost containment and optimization opportunities and support renegotiations within defined authority levels
Perform service area and cost analyses to support network optimization, targeted expansion, or renegotiation initiatives
Manage operational relationships with existing and new third‑party vendors within the assigned scope, escalating issues as needed
Monitor quality of services delivered by contracted providers and support corrective actions in collaboration with relevant stakeholders
Act as a subject‑matter reference for provider agreements, pricing, and reimbursement practices within the assigned markets
Support junior provider negotiators or analysts by providing guidance on cost analysis, contract interpretation, and negotiation preparation
Resolve non‑routine operational issues escalated from junior team members, referring highly complex topics to senior management
Collaborate effectively with internal stakeholders including Clinical, Provider Service Operations, Commercial, Client Management, and Strategy teams to support business objectives
Requirements:
University degree or equivalent professional experience
3–4 years of relevant experience in healthcare, insurance, provider contracting, or a related commercial role
Strong verbal and written communication skills
Demonstrated negotiation and influencing skills
Strong analytical and critical‑thinking capabilities
Proven ability to analyze data and develop basic cost and financial models
Proficiency in Microsoft Office applications, including Word, PowerPoint, Excel
familiarity with Project and Visio is an advantage
Professional English, native Eastern-European language is a must, any additional language is a plus
Results‑oriented, with the ability to set objectives, manage work plans, and track progress against defined metrics
Strong collaboration skills, with the ability to work effectively across departments, matrix partners, and geographically dispersed teams
Mature professional judgment with the ability to communicate and influence stakeholders at different levels
Comfortable operating in a fast‑paced environment with changing priorities
Energetic, proactive, and team‑oriented approach
Willingness to travel up to 20%, as required
Nice to have:
familiarity with Project and Visio is an advantage