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This leadership role drives the execution of Cigna Healthcare’s global network strategy, customizing it for the Americas region. The position leads a high-performing team responsible for strategic contracting with healthcare providers and third-party administrators (TPAs), ensuring access, affordability, and value-based care for Cigna Healthcare's customers. As a member of the GHB senior leadership team, the lead will shape Americas strategy, oversee complex negotiations, and champion cost control, and value creation across the provider network in addition to presenting and coordinating all provider segment affairs in Americas. This position will play a pivotal role in managing the relationship between IH, IHDS and Enterprise in Americas for the network team.
Job Responsibility:
Develop, execute, and continuously refine the Americas provider contracting and network strategy, aligning with global objectives and local market dynamics
Lead high-stakes contract negotiations with healthcare providers and TPAs, securing optimal terms that advance organizational goals for access, cost control, affordability, and value-based care
Design and implement innovative contracting models (e.g., risk-sharing, bundled payments, pay-for-performance) to drive value-based outcomes and sustainable cost management
Own and manage strategic relationships with key vendors and TPAs, identifying new partnership opportunities to expand network reach and enhance value for customers and clients
Direct and mentor a team of network leads and analysts, fostering a culture of excellence, accountability, and continuous improvement
Influence and collaborate with senior business partners and stakeholders in a highly matrixed, cross-functional environment
Establish robust governance frameworks for Americas contract compliance, risk mitigation, and regulatory adherence
Continuously evaluate the provider network for gaps, redundancies, and opportunities for expansion or consolidation, leveraging data-driven insights to inform strategic decisions
Drive implementation of strategic initiatives with providers, including automation and provider self-service solutions, to enhance efficiency and engagement
Champion digital transformation to support cost control, affordability, and value-based care
Prepare and present executive-level reports and business cases, communicating network performance, cost trends, and strategic recommendations to Cigna Healthcare’s senior leadership
Partner with provider services, payment integrity and clinical teams to resolve complex provider issues and drive improvements in provider/customer experience and clinical outcomes
Requirements:
Bachelor’s degree required
master’s degree in business, healthcare administration, or related field strongly preferred
Minimum 10 years’ experience in international healthcare provider contracting, with deep expertise in negotiation, cost control, and value-based care models in the Americas region
Excellent verbal and written English
proficiency in Spanish is required
Demonstrated success in leading complex contract negotiations and implementing innovative contracting solutions
Proven ability to drive cost management, affordability initiatives, and value-based care strategies at scale
Advanced knowledge of healthcare reimbursement methodologies, contracting principles, legal requirements, and regulatory frameworks
Exceptional communication, facilitation, presentation, and executive leadership skills
ability to influence and motivate across countries and functions
Strong strategic thinking, decision-making, and problem-solving skills
adept at identifying issues, recommending solutions, and executing with impact
High accountability, integrity, and ability to deliver results individually and through teams
Ability to travel internationally as required
internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload