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Manages complex contracting and negotiations for fee for service and value-based reimbursements with hospitals and other providers
Builds relationships that nurture provider partnerships and seeks broader value-based business opportunities to support the local market strategy
Initiates and maintains effective channels of communication with matrix partners
Contributes to the development of alternative network initiatives
Works to meet unit cost targets, while preserving an adequate network, to achieve and maintain Cigna's competitive position
Creates and manages initiatives that improve total medical cost and quality
Drives change with external provider partners by assessing clinical informatics and offering consultative expertise
Prepares, analyzes, reviews, and projects financial impact of larger or complex provider contracts and alternate contract terms
Creates healthcare provider agreements that meet internal operational standards and external provider expectations
Assists in resolving elevated and complex provider service complaints
Manages key provider relationships and is accountable for critical interface with providers and business staff
Demonstrates knowledge of providers in an assigned geographic area
Responsible for accurate and timely contract loading and submissions
May provide guidance or expertise to less experienced specialists.
Requirements:
Bachelor's Degree preferred. Industry experience will be considered in lieu of a degree. MBA or MHA preferred.
3+ years Managed Care contracting and negotiating experience involving complex delivery systems and organizations required.
Experience in developing and managing key provider relationships
Knowledge of complex reimbursement methodologies, including incentive based models strongly preferred.
Demonstrated experience in seeking out, building and nurturing strong external relationships with provider partners.
Intimate understanding and experience with hospital, managed care, and provider business models.
Team player with proven ability to develop strong working relationships within a fast-paced, matrix organization.
The ability to influence both sales and provider audiences through strong written and verbal communication skills. Experience with formal presentations.
Customer centric and interpersonal skills are required.
Demonstrates an ability to maneuver effectively in a changing environment.
Superior problem solving, decision-making, negotiating skills, contract language and financial acumen.