Provider Ambassador, CVS Health

CVS Health

Location:
United States, Farmers Branch, Texas

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

18.50 - 42.35 USD / Hour

Save Job

Apply Position

Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Relationship Management: Cultivating and maintaining positive relationships with healthcare providers, fostering collaboration and partnership
Issue Resolution: Addressing concerns and issues raised by providers, working closely with internal teams to resolve problems promptly and efficiently
Communication: Facilitating clear communication between the Signify Health and providers, disseminating important updates, policies, and relevant information
Safety Champion: Serves as a vital component in responding, documenting and escalating safety incidents. Must be able to use critical thinking and judgment to properly follow the safety incidents protocols
Advocacy: Advocating for providers' needs within the organization, ensuring their perspectives are considered in decision-making processes
Quality Improvement: Collaborating with providers to identify areas of improvement in service delivery, patient care, and overall operational efficiency
Data Analysis: Analyzing data related to provider feedback, complaint trends to identify areas for improvement
Collaboration: Collaborating with internal departments such as Network Support, Mobile, Education, marketing, operations to ensure seamless coordination and support for providers
Networking: Actively participating in industry events, conferences, and networking opportunities to expand the organization's provider network
Compliance: Ensuring that providers adhere to regulatory requirements and organizational policies, providing necessary guidance and support

Requirements:

Bachelor's degree in a relevant field
advanced degree preferred
Proven experience in a managerial role, with a focus on customer service, provider relations, or a related area
Strong analytical and problem-solving skills, with the ability to develop and implement performance metrics
Excellent communication and interpersonal skills, with the ability to represent the team both internally and externally
Familiarity with healthcare provider relationships and understanding of industry dynamics
Demonstrated ability to advocate on behalf of stakeholders and drive positive outcomes
Experience in developing and managing programs to enhance stakeholder engagement
At least 3 years successful professional work experience, with solid time in customer services, preferably in healthcare settings
Prior experience in a Signify Health Department strongly preferred

Nice to have:

Strategic Thinking
Collaboration
Adaptability
Results-Driven

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 16, 2025

Expiration:
August 19, 2025

Employment Type:

Fulltime

View All Jobs In This Company

Job Link Share:

Provider Ambassador