CrawlJobs Logo

Protergia Training Specialist

https://www.metlengroup.com Logo

Metlen Group

Location Icon

Location:
Greece , Paiania

Category Icon
Category:
Education

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Protergia Training Specialist to join B2C team, part of M Energy Customer Solution Division. The role focuses on enhancing customer experience and business performance through the design, delivery, and continuous improvement of learning programs. Leveraging innovative training methods and digital tools to ensure frontline teams across Contact Center, Indirect, Retail Stores, Back Office, Customer Support are equipped with the skills, knowledge, and behaviors needed to deliver exceptional service and achieve commercial excellence.

Job Responsibility:

  • Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
  • Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
  • Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
  • Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
  • Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
  • Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)

Requirements:

  • Bachelor's degree in Education, Communication, or related field
  • 2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
  • Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
  • Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
  • Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
  • Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
  • Proficient in MS Office
  • familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
  • Fluency in English (written and spoken) required

Nice to have:

  • Previous experience in sales
  • Familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce)
What we offer:
  • Competitive remuneration package
  • Ticket Restaurant
  • Preferential household electricity plan
  • Group Health Insurance program
  • Pension Plan

Additional Information:

Job Posted:
November 04, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Metlen Group - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Protergia Training Specialist

New

Inbound Contact Centre Agent

In this role, you’ll be on the front line - supporting customers, solving proble...
Location
Location
United Kingdom , Rochdale
Salary
Salary:
23809.50 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Great communicator - clear, calm, and reassuring
  • Problem solver who’s not afraid to think on their feet
  • Proficient with tech and quick to learn new systems
  • Empathetic, fair, and professional - especially in challenging conversations
  • Someone who cares about doing the right thing and representing a company with integrity
Job Responsibility
Job Responsibility
  • Handling inbound and outbound calls with clarity and professionalism
  • Logging accurate details using our bespoke systems - attention to detail is key
  • Working with customers to negotiate payment plans in line with our company guidelines
  • Identifying and responding appropriately to vulnerable individuals
  • Maintaining regulatory compliance while always keeping customer care at the heart of what you do
What we offer
What we offer
  • Competitive bonus schemes and incentives
  • Work-life balance - only 1 in 3 Saturdays required
  • Shifts between 8am–8pm, Monday to Friday
  • Hybrid working offered upon successful completion of the probation period, providing flexibility between office and remote work
  • Free on-site parking facilities
  • Supportive, dynamic and friendly team
  • 25 days annual leave plus bank holidays
  • Enhanced maternity/paternity packages (eligibility criteria apply)
  • Pension scheme
  • Access to a suite of staff benefits: discounts on shopping, travel, leisure, wellbeing, and more
  • Fulltime
Read More
Arrow Right
New

Technical Program Product Manager III

We are seeking a Technical Program Product Manager III to support key initiative...
Location
Location
United States , New York
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of technical product or program management experience
  • Experience managing roadmaps for backend, infrastructure, or marketing technology systems
  • Strong experience writing technical requirements, user stories, PRDs, and specifications
  • Demonstrated ability to work with offshore engineering teams
  • Ability to evaluate product tradeoffs and drive decisions using data and analysis
  • Bachelor’s degree in Computer Science, Engineering, or a related field
  • Familiarity with program management methodology and business analysis frameworks
Job Responsibility
Job Responsibility
  • Drive the roadmap for backend marketing infrastructure components, including planning, prioritization, and execution
  • Write clear, detailed technical requirements for engineering and product teams
  • Analyze and communicate product tradeoffs affecting performance, scalability, and user impact
  • Work closely with offshore engineering teams to ensure alignment and delivery
  • Partner with internal stakeholders to define features, remove blockers, and track progress
  • Support product launches across internal tools and partner/enterprise channel workflows
  • Apply core leadership behaviors such as Dive Deep and Bias for Action
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Senior Data Architect

The Senior Data Architect will lead the design and implementation of enterprise-...
Location
Location
United States , New York
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of enterprise-level experience in data architecture, data modeling, data transformation, data storage, data archival, and performance engineering
  • 5+ years of advanced hands-on experience with Informatica or Talend for ETL/ELT development
  • 7+ years experience with relational and cloud data platforms such as PostgreSQL, Oracle, and Snowflake
  • 8+ years experience writing and tuning Advanced SQL for large-scale datasets
  • 5+ years experience creating and optimizing Power BI dashboards, semantic models, and DAX expressions
  • Strong proficiency in Unix Shell Scripting for automation and data workflows (minimum 5+ years)
  • Deep understanding of enterprise data governance, data quality, metadata management, and lineage tracking
  • Excellent communication, documentation, and analytical skills required to support large banking/financial organizations
  • Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent work experience
Job Responsibility
Job Responsibility
  • Lead the design and implementation of enterprise‑level data architecture for large-scale banking and financial systems
  • Develop comprehensive data models (conceptual, logical, physical) to support transactional, operational, and analytical workloads
  • Architect and optimize data transformation, data integration, and ETL/ELT pipelines using Informatica or Talend
  • Design scalable data storage, archival, retention, and retrieval solutions across PostgreSQL, Oracle, and Snowflake
  • Perform data performance engineering, including SQL optimization, indexing, and partitioning for high-volume systems
  • Create, refine, and validate complex SQL queries, scripts, and stored procedures supporting business analytics and reporting
  • Build and support enterprise dashboards by enabling Power BI semantic models and performance tuning
  • Develop and automate Unix Shell Scripts for data ingestion, scheduling, and workflow orchestration
  • Collaborate with cross-functional teams to support business, regulatory, risk, fraud, and compliance reporting needs
  • Maintain and enhance data quality, metadata, lineage, and governance standards across enterprise platforms
  • Fulltime
Read More
Arrow Right
New

Software Engineer, Connectivity (Bluetooth/Wi-Fi)

We are looking for a highly skilled Technical Lead to join our Connectivity Team...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience
  • 7+ years of experience developing software for consumer electronic devices
  • In-depth knowledge of Bluetooth and/or Wi-Fi protocols and stack implementation
  • Hands-on experience with Android or RTOS development environments
  • Programming skills in C/C++ and/or Java
  • Proven track record of delivering production-quality software
  • Demonstrated problem-solving and communication skills
Job Responsibility
Job Responsibility
  • Lead the architecture, design, and implementation of the Connectivity (Bluetooth and Wi-Fi) stack for Android and RTOS-based devices
  • Drive the end-to-end productization process, ensuring high reliability and performance
  • Collaborate with hardware, firmware, and software teams to deliver seamless connectivity experiences
  • Mentor and support other engineers on the team, promoting best technical practices
  • Stay up-to-date with the latest Bluetooth/Wi-Fi standards and industry trends
Read More
Arrow Right
New

Customer Success Engineer

We are searching for a highly skilled Customer Success Engineer to play a key ro...
Location
Location
United States , San Francisco; Phoenix; LA
Salary
Salary:
140000.00 - 160000.00 USD / Year
cyera.io Logo
Cyera
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associates degree or equivalent experience required
  • Bachelor’s degree in Computer Science or similar experience a plus
  • 12 years experience in Strong project management skills
  • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment
  • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention
  • Prior experience collaborating with Development teams
  • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments
  • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration
  • Experience with programming or scripting languages and familiarity with APIs and web services
  • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred
Job Responsibility
Job Responsibility
  • Serving as the primary technical expert on the Cyera Platform
  • Establishing yourself as a trusted advisor to customers at all levels
  • Driving customer adoption through effective onboarding and training processes
  • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes
  • Designing and delivering customized use cases
  • Proactively ensuring that customers are realizing the full value of their investment
  • Proactively identifying and resolving any obstacles or blockers
  • Advocating for the customer's voice and feedback
  • Utilizing self-paced training resources to support customer education
  • Troubleshooting and resolving technical issues
What we offer
What we offer
  • Ability to work remotely, with office setup reimbursement
  • Unlimited PTO
  • Paid holidays and sick time
  • Health, vision, and dental insurance
  • Life, short and long-term disability insurance
  • Fulltime
Read More
Arrow Right
New

Assistant site controller

The Assistant Controller is the sole on-site accounting professional for the man...
Location
Location
United States , East Hartford
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in accounting or finance roles within manufacturing
  • Proficiency in month-end close processes and general ledger management
  • Strong knowledge of financial statement audits and compliance standards
  • Strong GAAP accounting and expertise in financial reporting and analysis
  • Solid background in cost accounting practices
  • Exceptional attention to detail and analytical skills
  • Strong communication and leadership abilities
  • Advanced ERP System skills
Job Responsibility
Job Responsibility
  • Own the complete accounting function for the manufacturing site
  • Prepare and post journal entries, accruals, and reconciliations
  • Perform monthly, quarterly, and annual close activities
  • Maintain the general ledger in accordance with GAAP
  • Prepare financial statements and supporting schedules
  • Maintain standard costs and analyze variances (labor, material, overhead)
  • Partner with operations to understand production drivers and margins
  • Analyze manufacturing performance and identify cost improvement opportunities
  • Support budgeting and forecasting for the plant
  • Manage inventory accounting, including cycle counts and physical inventories
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

HGV Driver Class 2

Drive Your HGV Career Forward with Travis Perkins - HIAB training provided! You’...
Location
Location
United Kingdom , Bristol
Salary
Salary:
Not provided
travisperkins.co.uk Logo
Travis Perkins
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Class 2 driving license
  • Up-to-date CPC records
  • Have held a Category B license for 12+ months
  • Customer-focused
  • Safety-focused
Job Responsibility
Job Responsibility
  • Delivering building materials from our branch to local customers
  • Ensuring everything is safe and sound
  • Loading vehicle with the HIAB
  • Double-checking loads are properly packed and legal
  • Making around 14 drops a day
  • Returning to branch to reload when needed
What we offer
What we offer
  • Competitive salary
  • Bonus earning potential (total potential bonus £2,700 per year)
  • Fully funded periodic CPC training
  • 20% staff discounts at Toolstation and across Group businesses
  • 22 days holiday + bank holidays
  • Yearly pay reviews
  • Share schemes
  • Company pension
  • Ongoing development and career progression
  • Fulltime
Read More
Arrow Right
New

Registered Nurse

Wayne Memorial Hospital is seeking a dedicated Emergency Room Registered Nurse (...
Location
Location
United States , Honesdale
Salary
Salary:
Not provided
inabia.com Logo
Inabia Solutions & Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active Pennsylvania RN license
  • BLS certification
  • ACLS certification
  • Prior Emergency Room experience
  • Strong clinical judgment
  • Adaptability
  • Teamwork skills
Job Responsibility
Job Responsibility
  • Provide high-quality, patient-centered care in a fast-paced emergency department environment
  • Triage and assess patients
  • Administer medications and treatments
  • Monitor patient conditions
  • Collaborate with physicians and the interdisciplinary care team
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy