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Protective Services Worker

United States, Marlborough or Waltham 33.33 USD / Hour · Job Posted January 30, 2026
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Job Description

Springwell is seeking a Protective Services Worker to join our dynamic team! The compensation for this role is $33.33/hr for a 37.5 hour work-week.

Job Responsibility

  • Investigate reports of abuse, neglect, financial exploitation, and self-neglect of older adults (60+)
  • Respond to crisis situations with field visits, and conduct written assessments of risk, capacity, and functional abilities
  • Provide short-term case management and make referrals to alleviate substantiated allegations
  • Collaborate with elders, their formal/informal supports, other Springwell staff, and community professionals

Requirements

  • Bachelor's degree with two years’ experience OR Master's degree with one-year experience
  • Prior experience in counseling, case management, crisis intervention, elder services, investigations, or other related employment
  • Ability to independently organize work, take initiative, and meet deadlines
  • Adaptability and sound judgement
  • Applicant must have a reliable car, current driver's license, and safe driving record

What we offer

  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Mileage reimbursement
  • Flexible Work Options available after 6 months for most positions
  • alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
  • Employee referral bonuses
  • Free parking
  • Commitment to promoting from within

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