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About the Role Protective Services Caseworker (Older Adults) Location: Waltham, MA Organization Type: Community-based social services / human services organization
Job Responsibility:
Investigate reports of abuse, neglect, financial exploitation, and self-neglect involving older adults (60+)
Conduct urgent field visits and respond to crisis situations as needed
Complete written assessments related to safety, risk, capacity, and functional ability
Provide short-term case management following substantiated reports
Coordinate referrals and services to reduce risk and improve client safety
Collaborate with individuals served, family supports, internal staff, and community partners
Maintain accurate documentation in alignment with program and regulatory standards
Requirements:
Bachelor’s degree with 3+ years of relevant experience or Master’s degree with 2+ years of experience in social services, counseling, or case management
Prior experience in protective services, crisis intervention, casework, or elder services
Strong ability to work independently, manage competing priorities, and exercise sound judgment
Reliable transportation, valid driver’s license, and safe driving record