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Protective Services Caseworker

United States, Waltham 30.00 - 33.00 USD / Hour · Job Posted March 22, 2026
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Job Description

About the Role Protective Services Caseworker (Older Adults) Location: Waltham, MA Organization Type: Community-based social services / human services organization

Job Responsibility

  • Investigate reports of abuse, neglect, financial exploitation, and self-neglect involving older adults (60+)
  • Conduct urgent field visits and respond to crisis situations as needed
  • Complete written assessments related to safety, risk, capacity, and functional ability
  • Provide short-term case management following substantiated reports
  • Coordinate referrals and services to reduce risk and improve client safety
  • Collaborate with individuals served, family supports, internal staff, and community partners
  • Maintain accurate documentation in alignment with program and regulatory standards

Requirements

  • Bachelor’s degree with 3+ years of relevant experience or Master’s degree with 2+ years of experience in social services, counseling, or case management
  • Prior experience in protective services, crisis intervention, casework, or elder services
  • Strong ability to work independently, manage competing priorities, and exercise sound judgment
  • Reliable transportation, valid driver’s license, and safe driving record

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