Protective Security Manager, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

HSBC is seeking a Protective Security Manager (Access) to lead the Access Management Team in Hong Kong, manage access provisioning and security services, and oversee third-party services. This role requires operational leadership skills, stakeholder communication, and knowledge in security, technology administration, and process improvement.

Job Responsibility:

Lead the Access Management Team in Hong Kong (1 reports and several contractors)
Act as the delegated local control owner for the bank’s Access Management Control
Manage the delivery of the following services for Hong Kong and other Asia Pacific markets as required: Access management including access provisioning, changes and recertification, Identification card and credential production and administration, Access control administration, configuration and first line support, Fulfilment of security data requests (access, alarms, video, etc), Team performance and risk management reporting
Act as, or support, the Third-Party Engagement Manager (TPEM) for any outsourced services and suppliers, including procurement, contracted performance monitoring and third-party risk management
Identify, assess and remediate access and other security-related risks and controls to support Protective Security objectives
Develop and deliver continuous improvement initiatives
Manage change including documenting processes, procedures and communicating change
Develop and maintain internal and external relationships required to support this function
Provide support to other PS teams, sites and incidents as required

Requirements:

Relevant experience working in a service, operations or support role
Security experience or education an advantage
Experience in working with and influencing stakeholders to achieve objectives
Knowledge in areas such as physical security, technology administration or support, service delivery, operations, data analysis and management, automation and/or project management
Ability to lead people in a service/operational environment
Ability to communicate and collaborate with a range of stakeholders, customers and agencies at senior and working levels
Experience managing third party services and suppliers
Sound judgement and ability to provide advice and make decisions under pressure and consistent with established policy, procedures and the local risk context
Ability to handle confidential and sensitive information with high ethical standards
Ability to identify gaps or inefficiencies and then deliver improvement actions at pace through process, technology or people change
Good English language skills both written and verbal
Cantonese language skills would be an advantage
Proficiency in the use of Microsoft Office applications and able to quickly pick up other technology platforms

Nice to have:

Security experience or education
Cantonese language skills

What we offer:

Opportunities for continuous professional development
Flexible working
Inclusive and diverse environment

Additional Information:

Job Posted:
September 22, 2025

Expiration:
October 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Protective Security Manager