Proposal Manager

• Lead the end-to-end proposal development process, ensuring timely and accurate delivery of client-focused proposals
• Analyse Request for Proposals (RFPs), Request for Information (RFIs), and other client requirements to develop a clear understanding of deliverables
• Develop and maintain a proposal schedule, outlining key milestones, deadlines, and team responsibilities
• Collaborate with business development, account management, business solutions and subject matter experts (SMEs) to define proposal strategies, win themes, and value propositions
• Draft, edit, and review proposal content to ensure it is clear, compelling, and tailored to the client’s needs
• Incorporate client-specific requirements, differentiators, and success stories to strengthen the proposal’s impact
• Collaborate with Marketing, Product and other SMEs to produce relevant proposal content for value propositions, tailored to different sectors, prospects and use cases
• Ensure all proposals comply with client requirements, internal policies, and legal standards
• Coordinate with internal teams, including sales, marketing, product, pricing, legal, and operations, to gather and integrate input for proposals
• Act as the central point of contact for assigned proposal-related activities, ensuring alignment across all contributors
• Manage multiple proposals simultaneously, ensuring consistency and quality across all submissions
• Support account managers with client audits by leveraging repository of compliance related questions and answers
• Coordinate with cross-functional stakeholders to complete audits if not covered within repository
• Develop and maintain reusable proposal templates, content repositories, and best practices to streamline future proposal efforts
• Support in maintaining the compliance question repository and coordinate with stakeholders as required to update and contribute
• Identify and implement process improvements to enhance efficiency and quality in proposal development
• Coordinate post-submission activities, including client presentations, clarifications, and debrief sessions
• Gather feedback from clients and internal teams to identify strengths and areas for improvement in future proposals

• Bachelor’s degree in business, communications, marketing, or a related field (MBA preferred)
• Proven experience in proposal management, bid management, or business development in a similar role
• Familiarity with proposal tools and platforms (e.g., Salesforce, SharePoint, or specialized proposal software)
• Strong understanding of financial services and travel sector
• Proposal Management certification is a plus
• Project Management: Strong ability to manage multiple, complex projects with tight deadlines
• Strategic Thinking: Expertise in defining win strategies and aligning proposals with business objectives
• Communication Skills: Exceptional written and verbal communication skills for developing clear and persuasive content
• Collaboration: Skilled at working with cross-functional teams and managing diverse stakeholders
• Attention to Detail: Highly detail-oriented with a focus on delivering error-free and high-quality proposals
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and handle shifting priorities

Proposal Management certification is a plus