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Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.
Job Responsibility:
Provide support to front line sales force and external customers by providing timely, accurate proposals for BBAS after-market services
Work with Product Administrators, Schedulers, and Planners to determine pricing, schedule and standard downtime for work scope
Track and coordinate multiple proposals via Pivotal and Maximo applications while adapting to changing priorities
Apply special programs, incentives, pricing adjustments and coordinate with internal departments and external vendors for scheduling maintenance on customer aircraft
Receive assignment and accept into system or request additional information
Work directly with Regional Managers (RM) and Product Administrators (PA) to collect necessary information for proposal
Monitor process steps via Pivotal and Maximo and manage process flow to ensure proposals flow through the system at optimal speed
Review proposal for quality and accuracy prior to release
Ensure correct pricing, special programs and incentives are applied to proposal as applicable
Coordinate with the Service Center schedulers to determine downtime on proposal
Ensure proposal meets criteria of RM request
Submit completed proposal for review to service center
Communicate with RM on status updates and late proposals
Create proposal documents in Pivotal and Maximo and send to RM
Make revisions and changes as needed to proposal
Requirements:
high school education or equivalent
at least 3 years of experience in an aircraft maintenance environment (preferred)
working knowledge of aircraft service and maintenance programs and procedures
ability to work independently, as well as part of a team
excellent verbal and written communication skills
computer skills necessary to learn and/or operate word processing, MS Office Suite, spreadsheet, database, project, e-mail, and web-based applications
interpersonal skills necessary to establish and maintain effective working relationships with co-workers, employees, customers, management and contractors
previous experience in aircraft maintenance planning and scheduling, proposal writing, and/or invoice analysis
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