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Property Support Administrator

United Kingdom, Glasgow Employment contract 22500.00 - 23500.00 GBP / Year · Job Posted May 11, 2026
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Job Description

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, and Aberdeen with over 200 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Support Administrator. This is a fixed term 6 month contract located in our West End Glasgow branch. The salary ranges from £22,500 to £23,500. At DJ Alexander, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife. Join us and experience a workplace that truly values you. Apply today!

Job Responsibility

  • Build strong working relationships with other departments of the business at Head Office
  • Warmly welcome clients visiting the branch
  • Offer walk-in client’s advice and guidance and resolve issues where possible or pass clients to colleagues for further advise if required
  • Manage mail received and forward to the appropriate team
  • Provide administrative support to colleagues within the team
  • Manage and record the movement of keys to and from contractors, tenants, landlords and Property Managers
  • Ensure that the key management process is followed
  • Order Let Boards / let by stickers and arrange removal of let boards
  • Prepare adverts ahead of marketing and advise portfolio team of any issues. Update the advertising spreadsheet
  • Book and amend property inspections
  • Open and close the office as per the procedure
  • Answer calls into the PM and sales line
  • Attend and respond to emails into the Glasgow Team inbox and escalate where needed
  • Book market appraisals
  • Send home reports to potential sales viewers and book sales viewings
  • Print out and manage property window card displays

Requirements

  • Ideally at least 1 year’s Property Management experience but not essential, it is preferable
  • Excellent customer services skills
  • Strong IT skills, MS Word, Excel
  • Passionate about customer service and driven to deliver the best outcome for the customer
  • Excellent written and verbal communication which is in keeping with the professional image of the business
  • An ability to relay information with confidence and when required to seek support from peers to ensure the correct information is delivered
  • Good attention to details, an ability to use business systems to steer decision making
  • Strong administration and coordination skills
  • A born multi-tasker with an ability to deal with multiple demands on their time and thrives in fast paced environment
  • Pro-active 'can do' approach
  • Good team worker and player
  • Excellent time management, organisational and prioritisation skills
  • Good knowledge of Microsoft Outlook, Word and Excel and be competent in learning new operating systems
  • Professional and presentable
  • Reliable, flexible and friendly

Nice to have

At least 1 year’s Property Management experience

What we offer

  • Smart spending app discounts at over 900 retailers
  • Wellbeing centre resources
  • Employee Assistance Programme with free counselling support sessions
  • Smart Tech Scheme
  • Cycle2Work Scheme
  • Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
  • Competitive base pay aligned with market value plus incentivised commission and performance bonuses
  • Loyalty celebrations for length of service
  • Pension
  • Professional development funding for professional qualifications
  • Company socials

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