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Property Services Coordinator

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360 Resourcing Solutions

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Location:
United Kingdom , Ambleside

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

24784.50 GBP / Year
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Job Description:

We’re looking for an organised, proactive Property Services Coordinator to join our busy Ambleside team. You’ll be at the heart of our operations, making sure maintenance and housekeeping schedules run like clockwork across our properties.

Job Responsibility:

  • Coordinate day-to-day property services, liaising with managers, tradespeople, and suppliers
  • Handle guest and owner queries, progressing complaints where needed
  • Manage compliance documents, property checks, recharges, and non-stock purchases
  • Monitor inboxes, case files, and feedback – acting quickly to resolve issues
  • Keep workloads on track and report progress
  • Work closely with Customer Service to resolve any guest or owner concerns

Requirements:

  • Excellent organisation, attention to detail & multitasking skills
  • Confident communicator – both written and verbal
  • Strong customer service focus with problem-solving ability
  • IT skills (Enterprise, KEA, Excel, or similar systems)

Nice to have:

Property services, trades, or hospitality experience

What we offer:
  • Annual bonus scheme linked to company performance
  • Generous holiday allowance + extra days with long service
  • Option to purchase extra holiday days
  • A day off for your birthday
  • 2 volunteering days per year
  • Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay)
  • Pension scheme with employer contributions
  • Discounted and last-minute stays at Forest Holidays and Sykes Cottages
  • Special offers and discounts
  • Health cash plan & life assurance
  • Training & development opportunities
  • 24/7 mental health support
  • Employee savings scheme
  • Long service awards and company events

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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