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Office Angels Logo Office Angels · Construction

Property Service Response Planner

United Kingdom, Camden, Greater London 18.19 GBP / Hour · Job Posted January 26, 2026
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Job Description

Join Our Clients Team as a Property Service Response Planner! Are you passionate about delivering exceptional service within the social housing sector? Our client is looking for a dedicated Property Service Response Planner to join their dynamic team in Camden, Greater London. With an office just a 4-minute walk from Camden Town train station, you'll be perfectly situated to make an impact!

Job Responsibility

  • Scheduling & Coordination: Support the scheduling of operatives and subcontractors to deliver a customer-focused repairs service
  • Monitoring & Updating: Keep track of repair statuses and ensure all jobs are actioned promptly
  • Communication: Act as a key liaison between residents and maintenance teams, providing timely updates and managing expectations
  • Team Collaboration: Work closely with administrators, operatives, and supervisors to ensure high standards of service delivery

Requirements

  • Proven ability to thrive in a fast-paced environment and manage challenging situations
  • Experience in the Housing/Property sector
  • Strong time management, organisational, and IT skills
  • Exceptional written and verbal communication abilities
  • A commitment to providing a top-notch customer experience

What we offer

  • Be part of a supportive team dedicated to making a difference in the community
  • Enjoy a vibrant work environment that values collaboration and innovation
  • Contribute to the effective management properties, enhancing the living experience for residents
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