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Join Our Clients Team as a Property Service Response Planner! Are you passionate about delivering exceptional service within the social housing sector? Our client is looking for a dedicated Property Service Response Planner to join their dynamic team in Camden, Greater London. With an office just a 4-minute walk from Camden Town train station, you'll be perfectly situated to make an impact!
Job Responsibility:
Scheduling & Coordination: Support the scheduling of operatives and subcontractors to deliver a customer-focused repairs service
Monitoring & Updating: Keep track of repair statuses and ensure all jobs are actioned promptly
Communication: Act as a key liaison between residents and maintenance teams, providing timely updates and managing expectations
Team Collaboration: Work closely with administrators, operatives, and supervisors to ensure high standards of service delivery
Requirements:
Proven ability to thrive in a fast-paced environment and manage challenging situations
Experience in the Housing/Property sector
Strong time management, organisational, and IT skills
Exceptional written and verbal communication abilities
A commitment to providing a top-notch customer experience
What we offer:
Be part of a supportive team dedicated to making a difference in the community
Enjoy a vibrant work environment that values collaboration and innovation
Contribute to the effective management properties, enhancing the living experience for residents